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"The photos did not match reality. The pool and several areas were under renovation, with visible construction work. However, the staff was very efficient and very attentive throughout our stay."

"This is a wonderful place to unwind and enjoy nature. The rooms are magnificent, with a balcony overlooking the grounds and lake. The large bed was very comfortable and the staff efficient and friendly. The chef is amazing! Try the Goan fish curry. "

"Breakfast and dinner were excellent, and the hotel staff was very courteous and efficient. "

"Nice place to stay"

"I enjoyed the stay"

"Except for the buffet breakfast which we felt was quite bland, everything about the hotel was top notch"

"The location is beautiful overlooking the Kabini river ! Staff is courteous! The water activities are fun ! Had an enjoyable stay ! "

"Nice Breakfast & Rooms are very clean and large in size "

"Considering the fact that there is no other eating facility around the area, the food in the restaurant was quite bad."

"An excellent choice..for family stay."

"I was a bit sceptical when I made the booking, especially because the reviews I read before I made the booking weren’t very supportive. But from the time we arrived until the time we checked out, we could say that the reviews were totally wrong. We were looked after with genuine warmth, care, and friendliness that made our stay truly amazing. The food was a set menu, which worked out great for us. It was homely and delicious. The staff worked tirelessly to ensure the guests were treated right....

"Yes, The staff was very polite and helpful. Room was very clean with comfortable beds & we enjoyed our stay. "

"Comfy rooms and overall a good stay "

"Asish, Abhishek, Rupali, Akash ( house keeping) , Anamika, Praveen, Rupa ( check in), and the naturalists, shanmugam and vishnu were the best! Hospitality, food quality, service were the Best we have experienced across globe. Shanmugam’s knowledge of the forest, animals, birds is another level. Vishnu was a wonderful safari host who showed a great deal of the foresf and the animals. Thank you to all the staff. We will be back. They deserve a 12 out of 10 rating"

"Convenient for food "

"Room was neat & clean, housekeeping was prompt, nice food at reasonable price, excellent breakfast buffet, polite staff, location of the Hotel is very close to all major tourist attractions Overall Very Happy Stay… Thanks Team Grand Serene"

"Hotel was good the staff were responsive, overall a good stay."

"It is good property and location for holiday. Whether you are visiting for work or for holiday, it is great place to stay. "