Municipality of Nijmegen Vacation Rentals

"Excellent hotel, good location, room large, clean etc. Also possibble to open window not normally available in modern hotels. Our experience for pillows was not what we enjoyed but that was personal taste. Only improvement would be to supply toilet paper that does not feel like sand paper, I expected better. Mention for Naomi in bar and restaurant, excellent customer skills, friendly and smart and great brand ambassador."

"So many great components to this hotel. It is next to the train station and close to many interesting parks, very center, and bus routes. Super friendly and helpful staff. They have the best stairway I have ever seen, spacious with comfortable spotless carpet and music. They lack a pleasant outdoor area and the gym is quite sparse (although there is an associated full gym nearby). Would go back any time!"

"Lovely stay, room spacious and clean. Good breakfast "

"Th hotel is lovely and in a great area of town. The check in process was to put it politely "not customer friendly". We had to use an iPad to enter every bit of information, while the clerk (who had a full keyboard and could do this many times faster than 2 fingers on a small iPad) watched and did not intervene to assist unless asked. During Covid, this might have been helpful, but these days, it is simply inefficient and unnecessary. The staff were uneven - some were great (the 2nd person who was at the desk was quite pleasant) Getting a glass of wine for our room was a bit of a trial, but the person who help with a morning refreshment was wonderful. All in all, some training and systmes improvement would make this a wonderful spot."

"Great access to downtown by e-bike."

"Great breakfast with lots of variety and beautiful views of the city! Very conveniently located next to the train station. Staff were super helpful when I was renting a bike and looking for recommendations of where to go."

"It was a fine stay - and a good value for money in principle - but there were some shortcomings. 1. staff made mistakes on my room charges (duplicated charges) - mistakes happen - and they fixed it with no problems (good service to fix the problem - no complaint about that), but there was confusion and a series of errors that would not have happened if the serving staff was simply more careful / attentive. 2. Room was mostly clean, but some dust and bathroom - specially the shower had dried soap scum on the glass and discolored plastic splash guards - toilet brush was visibly not clean - not the end of the world, but doesn't leave you feeling that the place is fresh - also shows lack of attention to details. 3. Of my 4 coffee pods in my room - two of them we actually already used or had been punctured, and the machine was dusty - again, important details that leave you wondering and not feeling confident. 4. The gym was OK - better than some - but had a kind of busted (missing two rows of players) old kids fusball table in it... why? I would stay there again if I needed a place in the region - cost was fine - food quality was pretty good even - but the service was average and the cleanliness / attention to details was average. "

"Very convenient hotel, with very nice staff and a comfortable room. No complaints whatsoever."

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