Municipality of Leiden Vacation Rentals

"We had an overnight layover and this hotel was very convenient. The room was nice and the staff were pleasant and professional."

"Bizarre experience. Paid for a double room and was sent to the neighboring hotel. The room was huge - even had a kitchen- but the bed was tiny. It wasn’t very comfortable. The rooftop bar was unbelievably horrible. Sooo dirty. Slow service, received the wrong drink twice. Crazy expensive. And same with the restaurant downstairs. €50 for a really terrible breakfast. And the worst part is you have to PAY for the shuttle to the airport which seems absolutely absurd "

"Clean room, nice staff, and good breakfast. I did not use parking. Overall I am happy with my stay."

"The staff was unfriendly and at times rude. We requested for pillows and they refused saying they don’t have the keys for the room where bedding items are stored. The bathroom drain was clogged, we had to walk in the puddle after every shower. Not a positive experience at all. "

"Helpful staff | Good location | Noise insulated pods | Clean communal bathroom."

"Perfect for my short stop over near the airport. I used the shuttle bus to and from the airport which work perfectly. "

"Just okay"

"Room was not clean with multiple stains on the walls and furniture, dust on tables/cabinets, and mine had two old socks in the room when I arrived. Location is fine given the close access to the tram but further away from the more interesting parts of the city than I initially thought. Staff was okay, although when I arrived, the middle-aged white woman working at the desk gave me a deadpan stare for several seconds before finally greeting me which I thought was strange. Breakfast was a let-down with not much variety or fresh tasting food and the cups did not look clean. Overall, if I ever come back to Amsterdam, the likelihood of me returning to this hotel is next to zero. "

"I was initially reluctant to book the hotel due to some negative reviews but I'm not really sure why the reviews were bad. The room is a bit small but it is perfectly adequate, clean and thoughtfully designed. Yes the bathroom was translucent but don't think it was completely see through. It's only 5 minute walk to the terminal so the convenience was also a plus!"