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"Friendly, courteous and ready to help staff. Great views from higher floors. And at the top floor, Pool and the bar with distance views of the Knuckles mountain range. Buffet meals were good and at my visit this time Indian themed, due to majority of visitors were Indian. This was my second visit. For me the price to quality of service ratio for Radisson is excellent. "

"Fantastic location, beautiful swimming pool & gardens overlooking the river. Staff very helpful & friendly. "

"Great stay and excellent service."

"Staff is good they don’t have air conditioners. "

"Room could use some cleaning, but location and breakfast are great. "

"This is a historic hotel with a huge charm factor. My room was enormous with three balconies, and the staff was very welcoming and professional. I especially enjoyed tea and coffee in the outdoor private garden and pool area. The location was central and convenient. I always felt safe and welcomed. "

"Enjoyed the gym, pool (very warm), and the room was clean. Enjoyed the welcome drink, even if check-in seemed a tad slow. The service at the bar was also very slow, and we actually cancelled our order and went elsewhere for some food. Breakfast was superb and staff were friendly. "

"We enjoyed our stay at this hotel. Excellent decor and nice views of the mountains. The pool area and gym are great. The staff and management were very helpful. The hotel is not in the city center but it is easily accessible by Uber. "

"The building looks lovely and the grounds are beautiful BUT the room wasn’t great , the bathroom had an old shower curtain and the shower was above the bath. The bed was uncomfortable and the room was small and dark. it was my birthday and there was no mention of this even though my husband had given advanced information. The buffet and dining room looked spectacular but the food quality wasn’t what we were expecting given the visual wow factor. My least favourite hotel whilst staying in Sri Lanka. "