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"Hands down best hotel we have stayed at! Clean, comfortable, great staff and super close to venues and restaurants. "

"Overall a great stay. Was a really great location and the staff was fantastic. "

"I had the most amazing stay with amazing views of the mountains. Everyone was delightful and I hope I get to visit again soon! "

"The beds were really comfortable and we enjoyed our stay."

"Very Good"

"My wife and I have been using rentals at Lantern Lodge, formerly Residences at Biltmore, since they opened. This was a top a notch rental property. But it's amazing how some rentals are being neglected. Every time we go back now the rental provided to us lack updates. On this particular visit there were new TVs. There was a large space after closing the door which made you feel unsafe. The easy chair and ottoman needs to be thrown out. It was so nasty, we wouldn't dare sit on them and the sofa need to be replaced or at least replace the cushions. It was very worn out also so we sprayed it with Lysol to have a place to sit. The unit needs to be painted. The tissue holder in the first bathroom and water lines are deteriorating due to moisture or lime build up. The icemaker did not work. Cleanliness of the room was good but more detail should be considered cleaning the appliances. The staff was good. I hate some rental properties are wasting away. They used to be so nice. Don't know if we'll be returning."

"Staff was excellent. Breakfast at the kitchen Cafe was good. Dinner at The social restaurant on 2nd floor was ovwr priced for the quality of food we received. "

"This was one of the best ES i have stayed at. The staff is amazing and the valet team is great. They were so helpful from my arrival to my departure. "

"We loved the place for what it was. Small rooms with great decor. Walking distance from where we needed to go. We will definitely keep this place in our thoughts again."