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"Fantastic location, great food and service. Special thank you to the team in the ski room who were really friendly and helpful "

"Our room was clean with a view of the lake! It was spacious enough for three people to comfortably move around. There was complimentary water, juice and beer in the fridge. The staff was friendly, the food was very good The hotel’s location to the Christmas market and train station was ideal! "

"the team was wonderful and helpful specialy the reception team location was great hotel is clean "

"Everything top rated"

"Superb location, stunning views from room and reception, excellent service and facilities. Nicolas at the reception made our stay super special, with his great personality. We observed him making each guest feel valued and special. Nothing was too much trouble and a wealth of information was given to us to make the best of our short 2 night stay. Hotel was next to bus stop, and direct access to the lake side promenade too. Room was very clean, very comfortable beds, amazing shower and a fridge. Loved the shutter for windows and the awnings that cover the balcony in sunnier times. Improvement needed: minor maintenance issue of the power plug cube being broken off its stand on one side of the bed and night stand shades need tightening. 2 coffee pods per day for 2 people in a room is not generous at all, especially when you charge Chf 4 per extra capsule. That said, we had an outstanding stay and the only regret was we were not staying longer. "

"Great hotel"

"The ski equipment rental shop and lockers are very convenient. The buffet breakfast is phenomenal too and the view from the restaurant is beautiful. The rooms are basic and a bit dark but good for a ski hotel. One issue is that we needed to carry skis everywhere, as the hotel is a walk or bus ride from the slopes and ski lifts"

"Perfect "

"Clean room, helpful staff overall. Solved a recurrent plug issue in bathroom. Good facilties."