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"Always great place to stay"

"Reception desk was unmanned when we came to check in. Had to wait a while"

"Breakfast was minimal large crowds and no staff anywhere. Toilet ran whole time and if flushed it, terrible noises for about a minute so couldn’t use it at night or woke everyone up. Used restroom in lobby and no soap with trash all over the floor. Very frustrating "

"Clean and wonderful room!"

"The room was great as was breakfast. The staff was awesome. "

"Breakfast and coffee not available until 7, clearly the hotel had been given a “facelift”, but ceilings, HVAC and stairwells showed it was an old hotel they tried to make nice."

"First class. Very comfortable. Fabulous breakfast."

"Very good "

"Good info to know - Parking deck level 3 is hotel floor 2 connected via a sky bridge. Overall, I was disappointed. The lobby remodel is fantastic, but when I got to my room around 6:30 PM, there was a plate with silverware sitting on the floor next to the door. It remained there until I checked out the next morning as did a McDonald’s bag outside my neighbor’s room. There was also a coffee cup left on a ledge which was never cleaned up, too. The TV speaker crackled. There was no soap in my shower and no shampoo in my coworker’s shower. But the worst part was the doors. They slam shut. All night long, you hear them closing hard. I’m positive they could break a finger. The restaurant is slow and understaffed. Great potential here, poor execution. "