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"This property is old and needs to be refurbished. The entire 1st floor smells of smoke from the casino that adjoins the lobby. The only good thing about my stay was the staff was great."

"The entire staff at the Peppermill from the casino floor the little store, everyone was more then helpful and so polite I was very impressed. The casino was clean, the rooms were clean, every resturant was more then clean. 110% recommend the Peppermill as a destination regardless of if you are there just to stay the night or enjoy a trip away. The Peppermill is above and beyond expectation"

"We enjoyed the city view from our spacious room. The hotel is near the Riverwalk which was undergoing work during our visit. Fortunately there is a nice neighborhood with sidewalks where we were able to get some exercise. We utilized the fridge and microwave as well as taking advantage of the free coffee/cocoa/tea during our brief stay."

"Exceeded expectations! I’d stay there again! Good shopping and food venues."

"We had no complaints for the hotel cleanliness, we didn’t use anything in the room except the bed which was horrible."

"Our stay had both positives and some significant issues. Parking garage: only 2 of 3 elevators were working, causing long waits. Check-in was smooth, and the front desk staff was friendly and helpful. The biggest issue was the hotel elevators. For most of our 3-night stay, only 2 of 6 were working. On checkout day, we waited 15 minutes on the 14th floor. When I called the front desk, I was told only 1 elevator was operational. We could also hear what sounded like someone stuck in an elevator. With a flight to catch, we had no choice but to carry all our luggage down 14 flights of stairs. Room (Petite King Suite): spacious and comfortable, with a great bed and nice jacuzzi tub. However, two issues stood out. First, the AC wouldn’t cool below 72–74°. After multiple calls and over 1.5 hours (and my husband going to the desk), someone finally came. It was fixed, but the delay made it hard to rest. Second, the bathroom layout is extremely tight. The toilet door opens inward with very little clearance—difficult even for someone of average-to-larger build. Overall, while staff was kind and the room itself was nice, the elevator problems and slow maintenance response significantly impacted our stay."

"The room was very clean and spacious. My complaint is not enough bedding. Only one thin single blanket and sheet. Had to have heat up and we prefer a cooler room with heavier bedding. We will stay there again but will take my own extra blanket next time."

"Easy transport and great food"

"I was sooo happy that I reserved this property. I had a couple of questions and every time I called the customer service at the actual hotel, it was excellent!! Clean, roomy, delicious breakfast! Very warm jacuzzi. Unfortunately the pool was not open until the day we left. I most definitely will stay there again when we return! "