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"The reason for the terrible rating is - No meal at the Hotel so I ask the reception where I could eat, they pointed me in the direction of a local bar. Had something to eat there at 21:00hrs and by 23:00hrs I was having terrible stomach pains. (before eating at this bar I had had a continental breakfast before leaving the ship at Bilbao) By 02:00hrs diahorrea makes an appearance. There was no staff at the Hotel that I could call and I was too worried about leaving my room. So no help during the...

"Room was clean. Shower water goes hot/cold in internals. Hai dryer was too weak and low power - I had to let my hair air dry;"

"Great hotel close to the Gran Via and walkable to everything we wanted to see. The room was spacious and clean."

"All around great value for a hotel near the center of things."

"Amazing location just next to plaza mayor."

"Excellent breakfast, helpful staff"

"Beautiful hotel at a great location."

"Great hotel to stay! We have a wonderful stay!!"

"Very nice hotel"

"Great location and views from the hotel!"

"Recommend 100%"

"We really enjoyed our stay at the hotel."

"Easy parking with direct access to the hotel. A nice easy 20 min walk to the centre of town. It was fine for a quick, cheap stopover but wouldn’t have stayed more than 1 night. Absolutely no soundproofing, felt like you could hear a light switch from 3 rooms down! No good for light sleepers."

"A convenient option in terms of location, with friendly and helpful staff. The property was quite clean and well maintained."

"Great location, a minutes walking to Plaza Mayor and other historical locations."

"Loved staying here. And I would particularly mention Marta on reception who was very kind and helpful. My one small criticism would be that for me, the mattress could have been more comfortable."

"Good overall, I will stay there again."

"Spacious, clean, good air conditioning and a nice value priced breakfast served by an exellent and friendly staff who spoke good English. I enjoyed the stay with my family and the price is fantastic! Discount grocery store, LIDL is also a short 2-4 min walk away which was super convenient."

"Very convenient location"

"Everything was clean and very friendly staff ,the only thing far from the center but there was a bus that would take you to center very beautiful place"