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"New, upscale hotel, very accommodating staff, good breakfast. Clean, quiet, close to museum."

"Everything was top tier. the staff was so friendly, professional, and helpful - literally reccomended a place where I ate the best shrimp of my life!"

"Nice room clean spacious Staff very helpful friendly"

"The room was clean and the maintenance staff were on hand every day to freshen the place up. The staff were extremely kind and helpful, and the location was great for getting into the old town or walking around the main areas of the city"

"This is a perfectly serviceable airport hotel, one of two major ones very near the Bilbao airport. Fairly basic compared to a "fancy" hotel in the city, and (like 99% of European hotels) lacking washcloths. But, comfy beds, quiet rooms, an excellent breakfast spread, a decent bar, and really a short ride to the city. What's not to love? The airport shuttle starts at 5 a.m. and has limited capacity. But, the staff is well aware of the early morning flight schedule to get everyone there in plenty of time. It's like an 8-minute roundtrip from hotel to terminal. 😎"

"Great central location. Well appointed comfortable and attractive room. Very friendly and helpful staff. "

"Nice modern hotel near the old town Room was modern and spacious "

"The staff was incredibly helpful and kind. They were able to accommodate my needs and I felt safe and comfortable staying there. "

"The location was quite busy, but great if you looking to shop. Onsite parking was good. Lovely hotel, would stay again. "