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"위치도 좋고 사장님이 특별한 감성으로 숙소를 디자인하셔서 지내실때 아늑하고 대접받는 느낌이 있습니다."

"The hotel is very new - only 3 month old. The whole staff was very welcoming and made our stay perfect. We used the spa and booked some treatments and can highly recommend to everyone to use the spa of this hotel. The hotel is ideally for your trip to rila monastery but also to the 7 lakes of rila. Unfortunately we didn’t have enough time to explore everything so I can recommend to take your time in this gorgeous area and enjoy the Bulgarian nature. "

"Un accueil génial. La maison est super. Je recommande vivement"

"It wasn't my first time in Kyustendil, but the first time in this hotel. The staff members were much more than helpful and kind. If I'll arrive to Kyustendil again - I'll definitely stay there again. "

"En fin de compte, nous n'étions plus à l'hotel Victoria! En effet, celui-ci étant complet,quand nous avons prolongé notre séjour d'une nuit pour la 2ème chambre, nous avait transférer à l'Hôtel Moura... Mes commentaires vont donc porter sur Moura et non sur Victoria. Chambres confortables mais pas immenses, quelques détails à revoir . Ex; les rideaux et double rideaux accrochés trop près se décrochent mutuellement quand on les ouvre ou les ferme; plinthe découpée sur 15 cms à l'entrée car la...

"Το προσωπικό ευγενέστατο, εξυπηρετικό και πρόθυμο"