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"Rooms were clean and staff was friendly "

"The only negative things I can think of is room service wasn’t available at 9:30 not 10a and our body soap in shower didn’t pump but other than it was amazing!! Love the valet and black car service!!!!!"

"I was very comfortable here. Room was clean and staff were friendly"

"Because of construction, had to carry my huge suitcase up a flight of stairs to the lobby. Very inconvenient. Not easy to do either. I also had to add a day and my rate was more. I had a death in the family and had to push my visit two days, I felt they should have honored the rate I had under the circumstances. Pretty hotel and the restaurant waitress was wonderful! "

"Front desk staff were incredibly helpful, and the whole stay felt very guest centric!"

"The staff was courteous and efficient. The rooms was very clean and well appointed. The property was the ideal location for our visits to downtown Knoxville. "

"The staff were super friendly and always greeted you as you came and left. Love the free breakfast and 24/7 tea and coffee. Room was clean."

"This is our place to stay in Knoxville. Close to everything and a wonderful property."

"Bar was great. All staff were friendly. Room needs updates. Fire alarm went off when taking a shower. TP holder fell off and we fixed it kind of. Round vent thing in bathroom fell out in the middle of the night and hit the floor. Elevator was bad at times only 1/3 worked. Dirty dishes were left on the table by the elevator for days. "