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"This is an older property and it was okay more attention to cleaning details is needed and definitely needs painting and better upkeep of bathroom facilities in rooms. Noise level of people above us was really bad. Evening upkeep of pool area was awful. Lots of standing water on floor between pool and elevator, towels all over the floor at the entrance to the pool area. Why??"

"This is has been our go to hotel for the past 4 years due to visiting our college students. No complaints and we brought my mom and she too was pleasantly surprised for the affordability and location. We will be there again in August to help move in another. Thank you for a pleasant experience every time."

"Kudos to the EVS team, but front desk staff is dismissive and untrained To start with the positives, the room was very clean, and the two EVS workers we ran into were very nice and welcoming. They deserve recognition. However, the front desk management suffers from a severe lack of communication and training. Our room wasn't ready 20 minutes after check-in time, and the agents on duty seemed confused, only checking on it after my husband insisted. We also watched every other guest receive a welcome bag and information about breakfast and drink hours, while we were given neither. Furthermore, despite having already paid for the room in full through a booking site, we were charged an unexpected $50 deposit. The room itself contained a queen bed instead of the king we reserved. When I brought this up at checkout, the agent was highly dismissive, insisting the bed was a king and brushing off my comment that my husband did not fit on it. Finally, because of the deposit, I requested a timestamped checkout receipt to protect my records. She claimed she didn't have access to it and said it would be sent by Expedia—which is completely incorrect, as I did not book through Expedia. Great job by the cleaning crew, but a highly frustrating experience overall."

"The room was clean and the staff accommodated us with extra towels when we requested them."

"Great customer service! We were placed in a room originally that ended up being next to a guest with a dog barking nonstop. We called and asked if there was any way they could try to contact the guest & they offered to move us if they couldn’t get in contact with him. We eventually moved rooms but the room we moved to had blood stained sheets and the toilet did not flush properly from the jump. There was also a smoke alarm that had been removed and replaced but the wire connectors were still visible on the wall. Just not the most visually appealing for paying almost $200 per night. Also, the room was incredibly humid and the AC couldn’t seem to keep up well."

"It wasn't the room that was bad it was the people staying in the next room. They left their TV on all night. They also had a dog that was barking. We told the staff and she just ignored us. We finally got up and left at 4:30 in the morning."

"Nice accommodations. A little tricky finding it, but worth it! Cozy suite with all the amenities. Comfortable bed and enough space for 3 people. I wish they had a fan in the shower area, but not a deal breaker. Breakfast has good options with delicious coffee!"

"The property is nice looking and the room was nice. There is a strong smoke smell in the hallways. The bathtub drains slow and was dirty. We asked that our roomed be cleaned and we left for the day. The housekeeper gave us clean towels and made our bed. The tub was still dirty and the floor had not been cleaned which let us know that she do not clean the room. Just replaced the towels and made the bed. Other than that, no issues. I would recommend this place, just stay vigilant with them on cleaning the room. We were too tired to put up a fuss."

"Shower was not very good. Pressure was not good hot water was so so. It. Was raining the floors were slick my granddaughter about fell. "