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"We stayed last year and came back again because we liked the hotel and it's location. This years stay was even better due to the wonderful staff... everyone made us feel so welcome and were super helpful. 10/10."

"Excellent customer service great breakfast very clean room"

"Overall it was a wonderful stay. Short walk from the train station. Staff are professional and pleasant. Rooms are comfortable! "

"Clean, economical, free manga to read and good big bath."

"Excellent hotel with a big public ‘onsen’ bath. Route-Inn is a national chain but this location was exceptionally good "

"Hourikan was wonderful in every aspect. Dinner with glistening light from the garden made the whole atmosphere magical! Swrvice was top notch. The room with private onsen was breathtaking! Very new (probably renovated recently), clean and huge! Every decoration shows Japanese heritage. Will come back again to stay!"

"Clean and spacious room. Easy to drive around to and from the hotel."

"It was very convenient. Right in front of the station and there are a lot of izakaya restaurants around the hotel area. It was clean and safe. "

"Always using the Route hotel in Kitakami when stopping. Efficient, friendly and few minutes from the station"