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"Friendly service from check-in to check out. Staff were extremely quick to respond to our few service requests. Hotel was clean and safe and we appreciated dining and shopping options."

"Great room and experience "

"Room was clean and staff were very professional. Location is convenient and within walking distance to most things around the inner harbor."

"The 100 year old charm really shines in the property and I feel it is very well maintained. The lobby is beautiful and the staff were all friendly. Valet parking was a breeze, but we did show up in the morning and it was much more hectic around normal check in time before a concert at CFG. It couldn't be easier to walk across the street to the CFG arena and I thought they did a good job opening the service elevator to help with the lines after the show let out. While the shower lighting was a little dim and dated based on the era, they were functional and prettg clean. The food in the cafe was excellent, though expensive in my opinion. I would definitely stay again and we did not experience anything spooky or haunted. "

"Room spotless front desk Great and Helpful "

"Amazing staff, very clean and well maintained. Close to a lot of things. Honestly, some of the best customer service from Lorrie, the operations manager that I have seen from almost any hotel I've been to. Personable, friendly, and funny."

"Yes the room was clean and comfortable "

"Excellent service, Easy checkin. Very accommodating "

"Breakfast was great and staff friendly"