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"The rooms were very clean spacious."

"This is a unique place. My kids (7 months, 20 months, and 7 years) all had a blast!"

"Wonderful place to stay. Excellent food, staff and onsen! Will definitely stay again."

"We were very comfortable at Hotel Karuizawa Cross. We liked the clean and spacious room, and we appreciated the friendly and helpful gentleman at the reception desk. Dinner at the Italian restaurant in the hotel was delicious, and the hot breakfast buffet the next morning was appreciated. Additionally, Hotel Karuizawa Cross is located next to a popular street with shops and restaurants. We look forward to our next visit!"

"They have lot of shuttle bus between main building to small wooden house. Waiting time less than 5min. Room is clean and good wifi quality. "

"清潔感あって良かったです。"

"The hotel is jngood condition, and staff were really helpful and friendly. Just the location for solo traveller not driving is not that easy, but with Uber all sort out"

"Great location right in front of the station."

"Very good."