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"Room was great. I like that their check out time is at noon, instead of earlier. Breakfast has good selection of Western and Japanese food."

"Great overall "

"The outdoor onsen is small"

"Perfect location. Helpful and kind staff. Facilities were great."

"Very clean and spacious room, staff very polite, buffet was great for morning and evening and the lounge was very nice."

"We took a junior suite as that was the only room with two beds available. It was big, had two double beds, and a sofa, plus a massage chair - much welcomed after a day's walking. Decor was dated but well maintained and functional. Only oddity was that there was no safety box in the room. Room was clean, staff - both front deskers and housekeeping were efficient and friendly. Ah yes, we could have additional pillows, and the choice between simmons and tempur. it was nice to sleep with four pillows for each of us. Don't know about breakfast as we didn't book that. "

"Perfect for a solo visit to Nagano, right across from the station, a good view, all the amenities you need, and a great price"

"This is an excellent place to stay in Nagano. It’s a short walk from Nagano Station and a short train or bus ride away to most places you’ll want to see. The staff is extremely helpful and friendly, the hotel is quiet, and there are laundry facilities and onsen onsite. Highly recommend!"

"Clean room, comfy bed, super close to Nagano station, courteous staff, breakfast at hotel was Japaneese style and very good, 7-11 by hotel."