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"Breakfast is super nice!!!"

"Great breakfast and beautiful grounds! Segway is very fun!"

"Location was very good - close to station, restaurants and shops"

"Excellent location, lots of selection at breakfast and clean rooms."

"Convenient location and friendly staff"

"Very well located, staff super nice, good quality for the price"

"Perfect for short stay! Excellent onsen!"

"Great location, parking was easy, staff were very friendly "

"Wonderful hotel that’s not too large, not too small, with spacious rooms and a great breakfast spread."

"cleaning, good place, good breakfast, nice service."

"Made to serve breakfast was great. Staff extremely pleasant and English speaking "

"Very good for an overnight stay"

"Location, breakfast brunch, and 17th floor public bath"

"The receptionist is very friendly and help, i managed to retrieve the electronic toothbrush left in my previous hotel stay with their help."

"The location was lovely and the onsen and outdoor otaru baths were totally worth the trip! The buffet breakfast had a ton of options and was tasty. Our family room was a very tight squeeze for 4 people, but otherwise fine. We had limited interactions with the staff, but they were helpful and accommodating when we needed anything!"

"VERY CONVENIENT LOCATION"

"Nice"

"Room was clean, breakfast choices were very good. The staff were helpful and the hotel is positioned in the centre of town convenient to transport, shops and cafes."

"Was a nice hotel. Location good enjoyed my stay"

"Accidentally booked a smoking room, they helped change that at no charge when we got there. The room was massive and the bed was very comfy. Plenty of parking but, they were a little hard to find at first."