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"Excellent "

"The fridge did not work. It could use an update of the carpets I had to go to a different floor to get ice."

"The breakfast was sparse. Sausage was grey. Looked like it had been boiled. No bacon. Lots of cereals and stuff like that. $3 bottles of water. Wild. Beware if you book through a third party. They will charge your card for half up front and then you’ll see a charge for the full amount of your stay, that is “suppose” to fall off in A day or two. That remains to be seen. I’ve booked through Hotels.com several times and never had a problem with crazy charges to my account. Maybe it’s a new thing. But if I don’t see some charges fall away in the next day I’ll not book with them again! Hotels.com needs to address this matter with their hotels. Or put a disclaimer up front. "

"The room was clean. The staff was friendly. "

"Made reservations on line during the 19 hour drive and didn’t scroll to the end to see the additional charges for having a pet. The man working said he’d cancel the reservation and I’d get a refund but he lied. No cancellation. No refund. I’ll NEVER stay in another Best Western "

"Room was clean and comfortable. Close to shopping and food. so location was great. staff was terrible and rude. check in acted like I had inconvenienced her. there were 4 of us on the reservation, had 2 towel sets, asked 2 different times for extra but never got it. breakfast ends at 9am, ok i get it, but my child was filling a cup of orange juice when they came over and turned the machine off on him mid pour. the next day i saw someone getting cereal (the milk was right next to the dispenser) he set his now full cereal bowl and as he reached for the milk she took it out of reach and said 'we closed'. these were only a few interactions. "

"Excellent in every way."

"Staff was very nice and helpful. I enjoyed my stay "

"The staff were incredibly helpful!"