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"We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience "

"steps away from shin shirakawa bullet train stations and a short walk to aeon mall, 711,, unfortunately i could not get a non smoking room , i hope they ban smoking rooms indefinitely and jus have a designated area , clean airs for all 👍"

"I wish the parking was free or discounted. Other than that, it was pretty nice and comfortable. The breakdown was free and very tasty. "

"My stay in Koriyama was so fun and convenient. The hotel was very comfortable and clean and the staff were very kind. Super convenient checkout too! Thank you! "

"Ryokan was ok but no open restaurants nearby worth it. Place too far from Nikko main attractions."

"Excellent"

"Nice hotel and the public bath is nice, big and relaxing. "

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "