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"Yes, the room is clean and the staff are very helpful"

"Absolutely a superb experience here. The room was stunning and the food top notch. There is clearly so much care and attention here. It was lovely to be able to attend the morning ceremony as well. Highly recommend it. I'll be coming back for sure."

"The hotel offers all night onsen bath, as well as complimentary ice popsicles and mini ice cream treats for you to enjoy after taking a bath (or not). Also provides complimentary soba noodles at 9:30 pm (last for maybe two hours) on 1/F. Excellent service overall and definitely will stay here again in the future."

"Clean hotel and Friendly staffs"

"Clean room. Family friendly. Nice Staff."

"Staff is very helpful."

"food is not that delicious but it is acceptable. Onsen is very beautiful."

"The hotel is big and the room is big too for our family. The service is really good and they offer free drinks in the lobby. The hotel is old but comfortable. We need to wear our slippers in the hallway because it is a Japanese hotel. My kids enjoyed their comic room even if they don't read Japanese. "

"Staff members were very helpful and nice. "