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"The friendliest reception in Bulgaria yet. The staff, amazing. The property, amazing. The location and view (guess) - amazing. There is a restaurant 3 steps away w wonderful food and service, the room was HUGE, parking was a breeze and the breakfast is phenomenal. It’s not modern. It’s old world, clean, quiet, lovely and has good beds. We needed to book this due to a last minute change in plans and couldn’t be happier Note: I should have asked her name, but there was a front desk employee at the time of check in who was so lovely and helpful. I hope her supervisor sees this because she is doing a wonderful job. "

"I would never stay at that hotel. The room smelled like sewage. We brought it up to staff and they said that all of the rooms smelled like that.... at one point we were the only ones at the hotel, and now I understand the reason. The staff were very nice, but sleeping with the smell of sewage was a very unpleasant experience. Do not stay at this place."