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"Great front counter staff, clean rooms with great view. Lots of elevators for busy times"

"We loved Peppers Souls hotel apartment. The service was A+, an extremely clean hotel, friendly staff, cleaned our apartment daily, pools were amazing and clean. We will definitely return next year"

"All excellent!"

"Excellent personnel, view, shower, ambiance. Very well done."

"Clean room"

"Room very clean.Staff were very helpful. Breakfast was excellent. Amenities excellent."

"I really love the overall aesthetic and vibes about the hotel . It gave us wonderful experiences.staff were all down and beyond to help guests "

"There was an unfortunate incident for the car park access and fees. We were charged by the carpark vendor for 18 hours from 4+ pm to next morning at 10+ am. And the carpark assistant "Kim" over the intercom was not the least helpful while the queue behind us grew from 3 to 5 cars waiting to exit the carpark. Hence, we paid the AUD 79 to exit the carpark. Upon return, we approached the front counter and was serviced by the Duty Manager Warren. He was extremely empathic for our experience and had resolved the matter in a professional manner even when we volunteered to pay for the remaining days (Warren waived off the 3 days fees). Kudos to Warren and Hilton for having a capable Manager leading the team. A shout out to Kathy too in the Catch Restaurant. She was one of the friendly and attentive staff that had made our breakfast session a pleasant and memorable experience for the past 2 days. Cheers to Kathy! Will definitely be back at Hilton Surfers Paradise on the next trip! Keep it up, team! "

"All the staff gave us the very best attention and we really enjoyed our stay. We certain;y would do it again , Thank you very much. Lola and Henry Barker. "