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"Very comfortable and well designed; delightful roof terrace and breakfast dining. Spa on site also very good. 4/5 because of understaffing at breakfast; a bit of clearing / ordering / seating congestion and slightly ruffled waiters. "

"One of the few 5 star hotels in Bilbao center. Comfortable beds and pillows. Large bathroom. Rooftop bar is great. Hotel is literally across the street from the Guggenheim museum. Very close to the canal which has a great running and biking path along the sides. Walking distance to many restaurants. Service is very friendly. Overall a great stay."

"Awesome hotel, would stay again 100 percent. Staff was friendly, the spa was wonderful, the bar was good. We didn't eat at the restaurant, but plenty of places in walking distance. View was also great. Kind of a commercial district, but still close to sightseeing and old town."

"Nice stay"

"Wonderful service by staff."

"The only help was at the registration desk, very good restaurant next door and good breakfast place at the corner, if you like to walk you will enjoy, food is good ."

"Simple and affordable, if you are looking for something really close to airport. THere is also a nice walking path in back of the hotel that leads you past a farm and into a converted rail trail. "

"Superb in every way. Great staff, great room and designed very well. "