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"Clean room. The beds, linens and pillows were amazing- way better than I expected. Very courteous staff. If I need to stay in this town again, I'll likely stay here"

"We’ve stayed here for years but the hotel needs some upgrades and a giant cleaning. Dated and carpet is really old. It’s a great facility centrally located. I hope someone can start with the upgrades and a deep clean. "

"Room was clean. The floor slopped towards the window at a good angle. Elevator was creaky. No glass in the bathroom. The hallway smelled musty or like smoke really heavy. Enamel was missing in the tub. Breakfast was good. Staff was not very friendly."

"Staff"

"I purposely picked this property because they had outside entrances to your room and you could park right out in front. There are several other properties in the area that are nicer and with more amenities, but for this particular stay, we needed something that was easy in and out. I requested to be on the ground floor when I made the reservation.I started receiving notifications via email shortly before my arrival which asked me to check in online and give all of our information. I did do that, and the comment was again present for a ground floor room. Upon reaching the hotel and checking in, at first our reservation could not be found at all. I informed the person that I had just received online notifications asking me to check in that way. The clerk then told me that it looked as though a different reservation had been created since I did the online check-in. Once it was established that I did in fact, have a reservation, we were told that although they saw the first floor request because I was traveling with my two cats, I could not go in a first floor room. The hotel advertised as pet friendly, and never once the forms I filled out online to reserve a room did it ask me specifically about pets. I paid the fee to the hotel for having my pets which I was perfectly fine with, but I wouldn’t have booked. If I would’ve known we would have to go up to a second floor room. We are senior citizens and it was very hard for us to get things up and down stairs with no elevator. "

"Undergoing renovations....staff was very helpul. Rooms were dated and upholstered chairs worn and stained. Breakfast was ok, no toaster."

"nice"

"The rooms seemed clean but everything was worn. The bottom of our shower tub was soft and squishy instead of hard. There were parts of the desk that were taped on. The pictures of the pool are clearly very old because the pool did not look like it was well maintained. For a cheap stay it was totally fine just don’t have high expectations."

"Paula was especially helpful. She recognized my wife Marilyn before we reconized Paula. They had worked together in the Bartow County School System over 15 years ago!!"