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"Restaurant staff was great!"

"Rooms are well maintained and the service and staff was good"

"Amazing hotel "

"I felt compelled to write this because our stay at this hotel was genuinely the best we’ve ever experienced. The hospitality was exceptional—every staff member, from security to the reception and restaurant teams, greeted us with a smile and went out of their way to make us feel completely at home. Our 4-night stay was wonderful, and the hotel’s peaceful location in a quieter part of Ooty made it perfect for a relaxing getaway. There are so many people to thank, but I’d like to mention a few whose names I managed to note down: Chef Rajesh, Raja, and Monica for their warm care and for celebrating our anniversary with us; Sree and the entire team at The Pavilion restaurant; and Nandeesh, who kindly arranged idiyappam for my daughter when she was craving it. Since idiyappam is a Kerala dish, it’s not easily available in Tamil Nadu, making his effort even more special."

"Very good stay"

"Great place. Good food too! "

"Excellent personal services by MADAN an TEAM at restaurant and the receptionist Amrith..including great welcoming smile by security guard Wilson. The breakfast was very good and the dinner buffet was great choice but a bit spicy for me ..the manager arranged for a chef special salad for me..great team at restaurant .at reception beware of the rude behavior by some of the staff ..names not known..ASK FOR AMRITH "

"I had a lovely time here."

"Nice location, nice staff and good food."