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"The service was phenomenal. Everyone went out of the way to ensure we had a nice time. Beds were comfortable. Great location. Hotel rooms needed update. Toilet ran constantly and every now and then we had an unpleasant sewage smell. "

"The Pod at Times Square was in a great location, very clean and well managed. We would definitely stay there again and recommend it to other family, couples or individuals to stay there for a trip. Great bang for your buck. "

"Jaqueline (sp) at reception was very friendly, welcoming and efficient. Great start to my stay. Location is perfect, close to theaters, Times Square and many great places to eat. Room was small, which I knew, but affordable, clean and sufficient for what I needed. Housekeeping checked in to see if I needed anything. Great value for the price. I will definitely stay again! "

"The room was clean, staff was friendly, area outside the entrance is under construction "

"This is our 3rd year at the Arlo, the staff at the front desk was super welcoming and friendly. The room was clean and comfortable. The only thing that was a bit of a let down was the service at breakfast. "

"Easy and quick to check in Safe and secure."

"It really nice "

"Excellent location, excellent customer service from all personnel. Special kuddos to front desk helpful people. Specially to Fatima, Jot and Amanda they are there to help and answer all your questions "

"A clean room. On the small side thought for a week stay with very limited clothing storage. Nice terrace area and bar on the ground floor and a good location. "