Bandera County Vacation Rentals

"Hot tub did not work and management was unconcerned "

"Some of the staff was very helpful and some were a bit annoyed at questions and had no idea what you were asking about if you had questions. According to the website, they would serve breakfast till 10:00 AM. When one of us went to check they stopped an hour earlier. The first night, room service did not come in and clean, after we talked with them about it, they did it after that. The swimming pool was outdoors and did not look that clean so we decided against it. The gym room was too hot when my brother went to exercise. They said they sold laundry pods but when my dad asked, the staff said they did not and had no idea what he was talking about. They did have a laundry room but one of their machines was broken so we had to drive into a different part of town to a laundromat. Other than that, the suite was nice. "

"Breakfast was good. "

"Kitchen had everything, loved that the rooms had a washer and dryer in them. The resort was very clean & well kept. Amenities were great!"

"This hotel offers large rooms and a nice lobby. I liked the amenities but didn’t use them much because it was a busy weekend at the hotel. They have a sauna which is a nice touch and an outdoor hot tub. Some things are a little dated but overall it’s a great hotel and we enjoyed our experience. "

"We arrived early and they made us wait until exactly 4:00 to check in. Did all others the same way I will say. There were several large groups that they seemed much more prepared for than our 2 room group although we gave them a month in advance reservation. The rooms were very outdated and somewhat pieced together. There was a coffee pot plugged into a surge protector along with the tv that was suspended mid air and no support. We were given a handicap room and was told it was exactly the same as the others except it had a walk in shower. This was a joke of a walk-in in shower. No glass door only an old cream plastic curtain and was the same floor sharing the toilet. Disgusting. Attached was a vanity that has a terrible dirty smudged mirror. I could be more critical but I will stop here. We didn’t Eat at the restaurant after the condition of room and what we had oaid was too much. We did have a drink at the Pub on Saturday nite and no waitress or waiter. You had one little bartender trying to make the drinks and handle everything. "

"Been to this resort every year for years. We usually don’t eat on property except for Signature (amazing) and pool side. This time we decided to stay on property and to be honest not impressed at all. We skipped big breakfast and ate at Henrietta’s not good at all!! Lunch time we ate at Spitfire and had a sandwich. Service was very slow. The sandwich was good except for all the oil saturated on the bread. Dinner we ate Mexican, not impressed at all. I truly feel for the top notch hotel i feel it is the food should be also"

"Loved our stay! Was our first time at drury and it will be the one we stay in the future. "

"These are the things that the hotel didn’t have: Hot water Bathroom fan Microwave Ice bucket Good customer service This is what it did have OVERPRICED "