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"Excellent hotel with very helpful staff. Very clean. Water fountain was handy. Some little things that would be useful include charging ports on either side of the bed."

"Hotel goes above and beyond. Great experience!"

"Lovely place. The staff were attentive and friendlly."

"The hotel is beautiful and the service is excellent. Breakfast has many fresh options. The location could not be better . A 5 minute walk to Plaza de Armas and many restaurants and shops."

"Property was excelent. Room was spacious, clean and had all the necessary amenities. Location was convenient to train, bus stations and shops and restaurants. The front desk was extremely kind and accomodating to our requests. Highly recommend this place."

"Great location, nice breakfast "

"Beautiful property, Spa really good, breakfast lots of options and super good! The bedding super premium quality We had a great time"

"We had a horrible experience at another hotel in the area and saw someone’s review, who also had a similar situation at the same hotel, recommend this property and we are so glad we took their advice. We enjoyed the hotel and the food options are AMAZING. It was lovely to sit outside on the patio and watch the river. The suite was perfect ! "

"Totally unique amazing architectural piece of art. The organic structure is so cool. Stayed in a delux suite with jacuzzi. Room was fabulous (if more than a little quirky!) you have to forgive some of the shortcomings due to the design (not the best fitting windows, access down track a little hard for taxis, asking them to turn on hot water for jacuzzi). No room terrace/balcony but plenty of communal sitting areas, balcony and beautiful gardens sitting watching hummingbirds. 25 minutes to Ollytaytambo for Machu Picchu and 90 minutes from Cusco (try the route back with a taxi tour half day to Maras, Moray and Chincherro for 250 Sol = £50) The staff are really friendly and trying very hard, but there are some aspects the management need to pay attention to in order to fully present this incredible hotel. We pre-ordered dinner for 8pm and got a phone call at 7:50 saying it was on the table going cold and could we come right now, but then they didn’t serve drinks or deserts. Vegetarian options limited and I paid the same for a full beef and risotto dish without the beef. Breakfast however was amazing with lovely food, beautiful presentation and great unique choices. Almost there but not quite but still worth it! "