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"Nice hotel and great breakfast. Would have been perfect but air conditioning was very weak or not working and so it was very stuffy in the room making sleeping difficult. Would happily use this hotel again as location superb and nice rooms"

"I cannot rate this hotel highly enough. It is in a good location, just a few minutes walk from the Fisherman's Wharf and is very comfortable. Breakfast was amazing - you choose from one of four choices each day. The beef is truly wonderful. You also get access to a small lounge by the front desk which provides free water and juice all day. There is also the option of free soup and/or curry in the evenings should you want it. Staff are lovely too."

"Service was wonderful. Person who checked us in was very understanding of my limitations in the Japanese language. His English was very good. Very welcoming atmosphere."

"Comfort bed, spacious room size "

"The hotel parking was difficult to find, ended up parking in a city lot that cost a bit extra. It’s located on a busy road, so it lacks a proper arrival area. It’s close to restaurants and the main area of Kushiro. I thought the room was comfortable and the free breakfast decent."

"I very much enjoyed my stay at Smile Hotel. Everyone was nice and welcoming. If there was any issue or questions they would answer it. The buffet was breakfast only which was helpful and amazing. "

"The shower head should be replaced and hot water was just luke warm."

"very spacious traditional Japanese room, everything was clean and comfortable. Good facilities like sento and coin laundry available on site. AEON is very nearby for grocery shopping. Hotel was expensive though."

"Près de la gare.Train et autobus. Les services à l'hôtel sont excellents. Propre. Déjeuner inclus . Standard et quelques mets de cuisine locale. Très bon. Les autobus de ville nous amènent aux sites 'Tsurumidai' et 'Centre Akan International' pour voir les grues 'Tsuru' Horaire à vérifier. Information touristique près du pont Nusamai."