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"Parking, for a hotel this size is inadequate, and instructions from staff as to where guests are allowed to park is unhelpful. A parking ticket was issued on my vehicle, for parking somewhere I was told was okay to park. When the hotel was informed it was far from helpful in its responses. I will not be returning."

"I stayed in a superior room for 3 nights and throughly enjoyed my stay. The hotel is adjacent to the railway station and an easy walk to the Old Town. Rugs Hotel was the perfect base for exploring Augsburg and beyond."

"Very convenient "

"The staff were amazing from the front desk to the housekeeping to the restaurant. I will definitely be back. "

"It's a nice hotel, clean and quite, but a bit far away from the centre of the city. "

"Top"

"Clean room next to the train station. "

"Great value "

"Great staff, Clean with Excellent breakfast! Book direct with hotel to avoid extra person charge for toddler."