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"Everything about Rockliffe is exceptional, and it's the same every time we visit. But what really sets this place apart is the service you receive from every member of staff. Warm, welcoming, helpful, but never 'uptight' or pompous, just perfect! Well done, all!"

"Lovely place to stay. Appreciate listed building. But attention by house keeping could be better. Mould around bath handles and plug drain. Duvet stained (duvet cover was slightly open and you could see stains on actual duvet) Pillow protectors need changing. Just needs attention to detail. With house keeping. "

"Great hotel and location with car parking Staff very helpful stayed in room 019 ground floor large bed great sleep Bathroom had a bath shower over"

"Excellent service, nice room and good value food, nice spa and gardens"

"Lovely room - spacious and very comfortable. No hot water unfortunately for the shower. Good location for public transport into Durham (bus) and close to shopping. "

"Everything was good "

"Loved it, enjoyed our stay"

"Our superior room was looking tired and we didn’t have all the amenities in our room that are described on this site ie slippers,robes,coffee maker,espresso - the listing needs to be updated as I believe we have been “missold” No lift and a lot of stairs to access our room Breakfast was not as good as expected - the cooked breakfast was poor, poached eggs were hard and there was only one choice of pastry on the continental buffet, only one choice of milk and only cubed sugar that you can’t sprinkle on cereal "

"Enjoyed the stay, lovely room and lovely staff"