"The location of this hotel is perfect, it’s right in downtown Dallas. Valet/Doorman was a nightmare when I first checked in. Kind of rude but I was like, he’s probably having a bad day. Checked in seamlessly and went to my room. Fairly big size room and spacious in the main room and bathroom. Mattress Beds were old and not very comfortable. Only other issue I had was I requested someone service my room and then just brought towels, asked again and nothing. Lastly, the AC in the room was crap. Don’t know if it worked or not. Overall 5 out 10. Location was a 9 out of 10"