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Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel

4.0 star property
Hotel in Addison with area shuttle service and a fitness center

Choose dates to view prices

At Crowne Plaza Dallas Near Galleria-Addison, experience upscale comfort in the heart of Dallas. Unwind with a drink at the bar, dine at McArthurs Restaurant, or take a refreshing dip in one of two pools. With an on-site gym and 24-hour business center, this hotel offers convenience and relaxation.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Pool
  • 24/7 front desk

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About the neighborhood

Map
14315 Midway Rd, Addison, TX, 75001

What's nearby

  • Bowlmor Dallas - 3 min drive - 1.5 km
  • Village on the Parkway - 4 min drive - 2.6 km
  • Addison Circle Park - 4 min drive - 2.3 km
  • WaterTower Theater - 4 min drive - 2.3 km
  • Celestial Park - 4 min drive - 2.6 km

Getting around

  • LBJ - Central Station - 9 min drive
  • Dallas Medical-Market Center Station - 20 min drive
  • Love Field Airport (DAL) - 20 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Rodeo Goat - ‬12 min walk
  • ‪Zoli's NY Pizza - ‬11 min walk
  • ‪The Londoner - ‬12 min walk
  • ‪Jake’s - Addison - ‬11 min walk

About this property

Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel

Upscale hotel near Galleria Dallas
Consider a stay at Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel and take advantage of an airport shuttle, dry cleaning/laundry services, and a bar. The on-site restaurant, McArthurs Restaurant, offers breakfast, lunch, and dinner. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, cooked-to-order breakfast (surcharge), and express check-out
  • Express check-in, concierge services, and a computer station
Room features
All 428 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, on-request microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle available
  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 22 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 17 to 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • McArthurs Restaurant
  • The Atrium Lounge

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 32 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 17 to 18 per person
  • Valet parking fee: USD 22 per night
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Dallas Galleria-Addison
Crowne Plaza Dallas Galleria-Addison Hotel
Crowne Plaza Hotel Dallas Galleria-Addison
Dallas Crowne Plaza Hotel
Crowne Plaza Hotel Dallas Near Galleria Addison
Crowne Plaza Dallas Near Galleria Addison
Crowne Plaza Dallas Near Galleria Addison an IHG Hotel
Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel Hotel
Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel Addison

Frequently asked questions

Does Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel?

Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).

Where is Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel located?

Located in the heart of Addison, this hotel is 1.6 mi (2.6 km) from Addison Circle Park and 2.4 mi (3.8 km) from Galleria Dallas. Prestonwood Baptist Church and Medical City Hospital are also within 9 mi (15 km).

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Reviews

Crowne Plaza Dallas Near Galleria-Addison, an IHG Hotel Reviews

7.6

Good

8.0

Cleanliness

8.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 355 out of 999 reviews
Rating 8 - Good. 291 out of 999 reviews
Rating 6 - Okay. 159 out of 999 reviews
Rating 4 - Poor. 103 out of 999 reviews
Rating 2 - Terrible. 91 out of 999 reviews

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big rooms

Great place has old world class and large space
Stayed 1 night in Mar 2020

10/10 Excellent

Kimbra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was helpful and understanding with everything going on with the Coronavirus. The beds in the Executive suite were so great! The hotel is older, but they are beginning renovations so I anticipate the next time we stay to have even more to look forward to.
Stayed 1 night in Mar 2020

8/10 Good

Debbie, Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very pretty Hotel and we enjoyed our stay!
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower didn’t work right, couldn’t shower one night. Poor service.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Age is showing on this hotel. Phone in room broken had to call for room service from my cell. Toilet paper holder moved over and holes showing where it used to be.
Stayed 1 night in Feb 2020

6/10 Okay

MH

Disliked: Cleanliness, amenities, property conditions & facilities
The hallways and elevators had a heavy and near over peering moldy and musty smell... to the point where you had to try to hold your breath to get to your room. People with allergies need to avoid all together.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable. Early and late services like coffee were -0-
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the staff. Clean and neat. Appreciate the staff
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and the breakfast was wonderful.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in every way. Wonderful staff, delicious breakfast and beautiful rooms.
Stayed 4 nights in Dec 2019

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great North Dallas Hotel!

very good Dallas Hotel, Terrific service, good people, terrific rete!
Stayed 4 nights in Dec 2019

6/10 Okay

Sheila, Agra Ok.

Liked: Cleanliness, property conditions & facilities
I did not know upon booking that they charge $18.00 a night for parking a car. We stayed over the 24th and 25th of December and the parking lot was almost empty. Also, if you were planning on having a guest have breakfast with you they will charge them $13.00 for them to park their car!!!! We will not stay there again.
Stayed 2 nights in Dec 2019

8/10 Good

MJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved Club floor room and the club was closed...
Stayed 3 nights in Dec 2019

8/10 Good

Hannah, Connecticut

Liked: Cleanliness, staff & service, amenities
The bed was very comfortable and Dallas was accessible.
Stayed 2 nights in Dec 2019

6/10 Okay

Linda

Liked: Staff & service, room comfort
Disliked: Cleanliness

Not as nice as it used to be.

We wondered if this hotel saves its worst rooms for Hotel.com customers. The room looked as if it had not been vacuumed in a while. Bits of paper and crumbs were scattered about especially around the night table by the bed. There was a clump of string in the carpet as we walked into the room. This made us question the rest of the room. We had driven from Odessa, Texas that day for a medical procedure the next morning, so we were tired and just wanted to get something to eat and drink and go to bed to get some rest. We went down to the restaurant, which was closed, and had to order from the bar. There were at least 30 people there and one waitress running about, so service was slow. We left a nice tip simple because it was not her fault that she had no help. The male bar tender was not much help and pretty much stayed behind the bar. We won't stay there again. There are way too many choices in the area to have to settle. It's proximity to the surgical center was our deciding factor when choosing, but we can plan to stay a few more miles away for future visits. I was really disappointed.
Stayed 1 night in Dec 2019

4/10 Poor

Pat, Houston

Disliked: Staff & service, amenities, property conditions & facilities
The room was generally "acceptable". I was not made aware that parking was only available at the hotel parking lot which was extraordinarily expensive. I purchased a bloody mary that was undrinkable. Cannot recommend this house to future travelers.
Stayed 2 nights in Sep 2019

10/10 Excellent

Tara, Laconia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon at the bar area was very friendly and made our trip more enjoyable!
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
El cuarto no tenia caja de seguridad, por mas que buscamos no estaba
Stayed 1 night in Nov 2019

8/10 Good

Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant hotel.

The hotel staff was really nice. The breakfast daily was good and the staff there are very attentive. The bed was not the most comfortable but overall the hotel was very nice.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, great location, friendly staff, great rates, I would stay there again in a heartbeat
Stayed 2 nights in Nov 2019

8/10 Good

Kimcuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services, room clean and solved problem immediately
Stayed 2 nights in Nov 2019

8/10 Good

May, Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me twice on parking . I paid cash and they put on card anyways. They need to learn opera
Stayed 1 night in Oct 2019

8/10 Good

Eric

Liked: Cleanliness, room comfort

Perfectly average and solid

nothing great or bad- middle of the road. Clean and friendly.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My access cards were randomly canceled but as for my stay. It was lovely and very peaceful
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay
Stayed 2 nights in Oct 2019