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Candlewood Suites Dallas Plano East Richardson by IHG

2.5 star property
Savor moments of relaxation by the BBQ grill or on the tranquil terrace. Let attentive staff make your stay seamless.

Choose dates to view prices

Welcome to Candlewood Suites Dallas Plano East Richardson, where a 24-hour gym and barbecue grills meet convenience. Unwind on the terrace or explore the gift shop, all while staying connected with in-room WiFi and enjoying helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is P4,681
P5,289 total
includes taxes & fees
Jun 21 - Jun 22

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About this property

Candlewood Suites Dallas Plano East Richardson by IHG

  • Hotel near University of Texas at Dallas
  • Consider a stay at Candlewood Suites Dallas Plano East Richardson by IHG and take advantage of a terrace, dry cleaning/laundry services, and a 24-hour gym. In addition to a 24-hour business center and a snack bar/deli, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • A front-desk safe, an elevator, and smoke-free premises
    • A TV in the lobby, barbecue grills, and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 92 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with rainfall showers and shower/tub combinations
    • 42-inch TVs with premium channels and DVD players
    • Wardrobes/closets, separate dining areas, and kitchens

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Candlewood Suites Dallas Plano East Richardson by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Candlewood Suites Dallas Plano East Richardson by IHG?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Candlewood Suites Dallas Plano East Richardson by IHG on Jun 21, 2026 start from P4,681, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-in start time: 3 PM; Check-in end time: 6 AM.

What time is check-out at Candlewood Suites Dallas Plano East Richardson by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites Dallas Plano East Richardson by IHG located?

Situated in the business district, this hotel is 1.2 mi (2 km) from CityLine and within 3 mi (5 km) of Eisemann Center for the Performing Arts and Breckinridge Park. Pecan Hollow Golf Course and Oak Point Park & Nature Preserve are also within 6 mi (10 km). CityLine-Bush Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.6

Cleanliness

8.4

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 268 out of 564 reviews
Rating 8 - Good. 156 out of 564 reviews
Rating 6 - Okay. 57 out of 564 reviews
Rating 4 - Poor. 28 out of 564 reviews
Rating 2 - Terrible. 55 out of 564 reviews

Reviews

Verified

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, amenities
Staff friendly, it was quiet and very clean and comfortable 👌
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Yes the staff is great and room clean
Stayed 14 nights in Nov 2025
Verified

8/10 Good

William

Liked: Cleanliness, property conditions & facilities
parking was good and the ammenities were good.......staff at checking and check out seemed more interested in talking on the phone
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LaShannon

Liked: Cleanliness, staff & service, amenities
The staff were amazing and the room made my expectation.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s good no breakfast but can cook in room easy to find off highway
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Chris

Liked: Staff & service, property conditions & facilities, room comfort
Pretty nice found a roach in one of the rooms but they gave me a nice clean one same day
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and accommodating. The hotel was clean, parking area well lit, and all outside doors required key access to enter. We felt very safe at this location.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, room comfort

Great place to stay

It's not the newest hotel in the area, but I got to say it's clean, the staff was nice and the room was really comfortable. I slept like a baby. I had no problem finding where to park. I'd would definitely stay here again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort

Awesome as always!

Kenwood suites is and always will be one of my favorite hotels to stay at Great hotel for the price staff's always polite and courteous it's always clean and it has great perks!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Brenna

Liked: Cleanliness, staff & service, amenities
This was a quiet property in the perfect location for the event we were attending.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tayisha was awesome. room very comfortable. amenities great.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jamie

Liked: Property conditions & facilities
The people were great. We had a nice time. Very nice hotel
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Quite location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Close to where I was working.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Denisha

The stay here for my nephew was excellent! Special Thanks to Ms. Shay and the Manager Ms. Tyeshia! They were always welcoming, respectful and kind. The hotel was clean and safe!
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Inocencio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendly staff
Stayed 1 night in Sep 2023
Verified

8/10 Good

Lynn

Liked: Staff & service
Quiet and inexpensive. Front desk manager was very helpful.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall not a bad place to stay.

The staff was friendly and helpful when I had questions. The room had a very comfortable bed and everything was clean. There were quite a few folks staying there and despite that it was very quiet. I would stay here again.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Trillyne

Liked: Amenities
I did not hate this hotel stay. Everything is pretty average, staff at the front desk was kind, always provided anything we needed. The kitchen was fully equiped, bathroom clean with fresh towels. Dove soap for shampoo, conditioner, body wash and hand soap. Which was lovely. Free washer and dryer, and a small store for any toiletries or snacks/ frozen meals. The stay was nice, the worst thing that happened was a hair from the previous visitor was on the bed sheet. No bugs no stink, barley heard any neighbors.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Taiwo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and great customer service.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Friendly staff and comfortable room. The hallways are dated and need updating.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Rikiyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very easy to find accessible off the highway. The hotel was clean and fresh and our room was available early. Check in was a breeze and the GM and front desk staff were truly the highlight. I will forever book this hotel. The kitchenette was very handy, cleaned and stocked well.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Hotel room is spacious, quiet, and comfortable- would be a very comfortable place for a longer term stay. Good location for our needs. Only issue was the elevator was broken for our overnight stay.
Stayed 1 night in May 2024
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! Very clean for an older facility.
Stayed 1 night in Nov 2023