Dainville-Bertheléville Hotels

"Our check in could be described as perfunctory boarding on the brusque . Upon arrival and pressing the bell we waited a few minutes and someone came along. Didn’t introduce himself or even say “ Welcome etc”, just “what is your name, then your room number is, handed over keys and asked about breakfast. We weren’t even told about the residents lounge ( which we discovered the next morning - a bit too late by then). Rooms were moderately clean, with a couple of spiders and cobwebs in the ceiling corners and in the separate loo. One chair was stained. The bed was softer than expected but that’s down to personal choice. The property was chosen due to its location ( just a few km from motorway), but also for the peace and quiet. Alas, we were disturbed at 1am for about 20 minutes due to noisy restaurant visitors leaving the car park, without any consideration for guests. You can guess - the usual, noisy goodbyes, shouting across the car park and lots of giggling, no doubt after several glasses of wine. Unfortunately my poor French wasn’t good enough to explain the disturbance to the waitress at breakfast. So when you book, make sure to ask for a room facing the car park. Breakfast was the redeeming element as there was a cooked element including sausages, scrambled eggs and bacon. When we checked out there was no enquiry as to ‘did you enjoy your stay’ etc."

"Great setting "

"Don’t book this hotel, it may be a scam. I had a reservation, arrived before check in closed, no one there and their out of hours system did not recognise my booking. Tried the phone numbers they gave, no response, had to drive on and make a different booking somewhere else. Hotel no responding to hotels.com so delaying my refund. DONT BOOK THIS HOTEL!"