Travelers start their day with a hearty breakfast buffet, catch up on the news with complimentary papers in the lobby, and enjoy worry-free parking options
Hotel Mato Grosso in Central North welcomes guests with amenities like breakfast service, dry cleaning, WiFi, free newspapers, and extended parking. Visitors appreciate the attentive 24-hour front desk service.
Reviews
7.67.6 out of 10
Good
Popular amenities
Breakfast included
Parking included
Free WiFi
Air conditioning
Laundry
Housekeeping
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Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for BRL 60.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: BRL 60.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Frequently asked questions
Is Hotel Mato Grosso pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Mato Grosso?
Check-in begins at noon.
What time is check-out at Hotel Mato Grosso?
Check-out is at noon.
Where is Hotel Mato Grosso located?
Located in Central North, this hotel is within a 5-minute walk of Cine Teatro Cuiaba, Bom Jesus de Cuiaba Church, and Republic Square. Museu Histórico de Mato Grosso and Historical Museum of Mato Grosso are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Primeiro quarto que fiquei tinha um vazamento no vazo, me trocaram de quarto porém no quarto que fui o telefone não funcionava, para falar na recepção tinha que ligar o meu celular.
Problema no check-in. Havia reservado 4 aptos. triplos. Liguei as 20h50 para confirmar e a recepção confirmou as reservas.
Chegamos às 22h20 e só havia 1 Ap. triplo e 4 duplos. Precisamos separar algumas crianças dos pais.
As toalhas de banho estavam com mau cheiro. O telefone da recepção (7777) não atendeu as chamadas para liberar o Wi-Fi.
No check-out queriam cobrar a diferença dos aptos.
Maria L R
Stayed 1 night in Aug 2019
Verified
10/10 Excellent
Grace Kelly
Jul 8, 2019
Liked: Cleanliness, staff & service
Razoável
Hopel simples mas aconchegante. Só não gostei do pessoal da limpeza que fazem muito barulho e conversam alto no corredor atrapalhando o sono do hóspede.
No centro da cidade. Ar condicionado, frigobar, chuveiro opção quente, morno ou frio. Café da manhã. Limpo. Consiergs super profissionais. Gerente cordial. Estacionamento com cobertura e gratuito. Ótimo custo benefício. Recomendo.
Ana Coeli
Stayed 3 nights in Mar 2019
Verified
6/10 Okay
Day
Oct 1, 2018
Liked: Cleanliness, room comfort
Agradável.
Foi tranquila. Agradável. Mas o ar - condicionada fazia bastante barulho. Mas pelo menos esfriava o quarto.
Gostamos muito do hotel, do atendimento, da limpeza, do café da manhã que é excelente e da equipe de funcionários!!!
Sugiro que melhore os colchões, pois aquele que usamos lá estava muito macio. E isso prejudica a coluna...
No fim do ano voltaremos !!!
Muito Obrigada.
Esqueci meu carregador de Celular no hotel. Mandei email e não me retornaram. Liguei duas vezes não obtive resposta. Na semana seguinte me hospedei no hotel falei pessoalmente com o gerente que me atendeu muito mal fiquei decepcionado, pois embora a responsabilidade pelo esquecimento foi minha, pelo menos poderiam me tratar bem... espero não precisar mais dos serviços deste estabelecimento. O gerente recomendo um curso de, pelo menos, tratar bem o cliente porque atendimento não vai adiantar para ele pois mentiu para mim.
Hotel humilde mas o quarto que fiquei muito quente o ar não gelava direito, o banheiro pequeno e apertado, porém a equipe muito boa e café da manhã excelente
Hotel bom, preço justo, cafe da muito bom, funcionários simpáticos, quarto simples...o banheiro é bem espaçoso, mas os aparelhos um pouco antigos. No geral, gostei bastante.