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Hotel Cuenca

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Photo gallery for Hotel Cuenca

Exterior
Front of property
Room
Dining
Lobby sitting area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Room

Superior Double Room

Highlights

Individually decorated
TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Room

Superior Single Room

Highlights

Individually decorated
TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Desk
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Room

Triple Room

Highlights

Individually decorated
TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Desk
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for INDIVIDUAL ECONOMICA

Room

INDIVIDUAL ECONOMICA

Highlights

Individually decorated
TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Desk
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Room

Superior Twin Room

Highlights

Individually decorated
TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Desk
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for DOBLE ECONOMICA

Room

DOBLE ECONOMICA

Highlights

Individually decorated
TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
In-room safe
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Presidente Borrero 10-69 enre, Mariscal Lamar y Gran Colombia, Cuenca, Azuay, 010150

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CARBON

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Ecotours
  • Gym
  • Piano
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Spa

  • Massage

More

  • 1 building
  • 2 floors
  • Built in 1948
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Safe

Policies

Property payment types

Important information

Property is also known as

Hotel Cuenca
Hotel Cuenca Hotel
Hotel Cuenca Cuenca
Hotel Cuenca Hotel Cuenca

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Hotel Cuenca Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 89 reviews
Rating 8 - Good. 40 out of 89 reviews
Rating 6 - Okay. 15 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria Amelia de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Férias

Adorei o Hotel. Ótima localização
Stayed 4 nights in Sep 2017

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena atención, amabilidad, limpieza y comodidad

Desde el primer momento hubo atención personalizada, bella arquitectura , higiene y comodidad.
Stayed 2 nights in Oct 2017

10/10 Excellent

Jullian, Boston, MA

Liked: Cleanliness, staff & service, room comfort

Great Value Hotel close to the historic center

This hotel is super close to the historic center of Cuenca, which as a whole is very safe. You can walk at night, get amazing food, etc. The hotel staff is super friendly, and everyone is very kind. Things to watch out for: the "game" room is a faulty pool table and foosball set, the internet on the 3rd floor is spotty, and the breakfast/hotel food is subpar. Long story short, not the type of hotel you want to spend the day in, but hey you're right next to everything you'd ever want to explore!
Stayed 3 nights in Aug 2017

10/10 Excellent

Richard, Laval P. Quebec Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voyage en Equateur entre amis

Nous avions réservé cet hôtel sans la connaître et ce fut une tres bonne surprise. Le personnel est gentil et professionnel.

6/10 Okay

Javier

Liked: Cleanliness
el aislamiento acústico en la habitación que me tocó estuvo muy pobre y oí la habitación contigua toda la noche

6/10 Okay

GK, Dallas, TX

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Clean and Spacious, but Average and Outdated

I stayed in this hotel for 4 nights. The staff at Hotel Cuenca were excellent and efficient, and the artwork in the hotel is very attractive. My room and bathroom were clean and spacious, the shower water pressure was good, and there was adequate hot water. However, I found the tub/shower area to be dangerous, i.e., slippery with no grab bars, with very high sides that added to the potential for slipping when stepping out of the shower. There was insufficient lighting in the bedroom and the bathroom, especially over the bathroom sink. Although there are many tourists from the U.S. visiting Cuenca, there were no English language TV stations. In the hallway outside of the rooms, there is a small step that is "camouflaged" by dark brown carpet with a geometric pattern that renders the step nearly invisible, causing me not to see the step, tripping, and falling heavily onto my knees. The step was not highlighted by any kind of fluorescent orange or yellow stripe or tape.

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

gary

Liked: Cleanliness, property conditions & facilities
the big problem with this hotel is one can hear everything thru the walls. one can hear people in the entry and the TV in the next room. Fortunately it is turned off at 10:30pm

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso Hotel

El hotel es muy cómodo, muy bien cuidado, no tuvimos ningún problema ni queja

8/10 Good

Dei and Red, Boston

Liked: Cleanliness, staff & service, room comfort

Very helpful staff

Very convenient to historical sites. Room and bathroom were small, but very clean. Restaurant had very good food, but could use new seating. Can't say enough about how we were treated by the staff. All three shifts the staff was superb.

8/10 Good

Paulina Alvear , Quito Ecuador

Liked: Staff & service, property conditions & facilities

Great location! Friendly Staff

I stay at Hotel Cuenca every time I travel for business. The staff is supper friendly and the hotel is conveniently located.

8/10 Good

GZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the historic center of Cuenca

Gread experience, great service, comfortable accommodations, suggested to return with your entire family

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lindo hotel

Buen hotel y por el precio excelente

8/10 Good

Verified traveler

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visita Cuenca-Ecuador

Las calles un desastre xq están haciendo reparaciones

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Adriana, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto no centro

O hotel fica bem no centro de Cuenca o que facilita bastante passear pela cidade. O quarto era confortável, bem amplo e limpo. O chuveiro era um pouco instável. Café da manhã com bastante opções.

10/10 Excellent

José Roberto, panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gracias hotel cuenca

Buen servicio. Habitacion comoda. Bonitas instalaciones.

4/10 Poor

Rodolfo, SÃO PAULO

Disliked: Property conditions & facilities, room comfort

RAZOÁVEL-

HOTEL SIMPLES E BASICO. O PESSOAL E MUITO ATENCIOSO E PRESTATIVO.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cuando llegue no tenían mi reserva sin embargo me chequearon y me dejaron la misma tarifa q tenía en la reserva

10/10 Excellent

María Emilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

barbara, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel cuenca

EL hotel esta bien situado a un par de cuadras de la plaza principal. La atención del mismo es muy buena. El desayuno es bastante pobre, deberian de otorgar un poco mas de variedad. Las habitaciones era amplias, pero la ducha bastante incomoda para bañarse. El personal muy atento. Una vez hospedada ahi.

8/10 Good

Charlie, Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel staff was so helpful.

Unfortunately, my wife was sick upon arrival and they let us check in early so she could lay down. The following day they called for a doctor and a staff employee came up to the room to act as an interpreter. They went out of their way to make sure we were comfortable during our stay. We would stay there again.

2/10 Terrible

Not Provided

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

クエンカの中心

クエンカの見所へはどこへ行くにも便利な立地。デラックスではないけれど、共有スペースや部屋が広いし、室内の設備やアメニティも整備されている。クラッシックな外観、内装も良い。朝食も満足。とても気に入りました。