Business Hotels in Cudjoe Key, Summerland Key

"Yes"

"They don’t clean behind the bed. EVER. The hotel will be sneaky & charge additional fees for the shuttle and pool towels, even if you don’t use them. The pool was dirty. Oh, They said no maid service, but a maid was in our room when I returned. Breakfast was good..all the staff members were nice and friendly. Great pillows!"

"I’m really disappointed with my stay overall, especially considering the additional costs and expectations set by the hotel. We were charged a $50 per night resort fee plus parking, yet a large portion of the resort was closed off due to ongoing work. Most of the seating areas—aside from around the bar and pool—were unavailable, with yellow tape and signs everywhere. This was not mentioned at any point before arrival or even at check-in, and the current state of the property does not match the photos used for booking. When I asked staff about the work, I was told it would be completed the day after we leave, which only added to the frustration. Communication from staff was also lacking. After being asked via text how our room was, I shared my concerns and only received a brief “thank you” in response, with no attempt to address the issues. The room itself had several problems. The air conditioning has a mind of its own—it turns on during the night even when switched off, making the room uncomfortably cold. On our second night, strong winds caused mesh panels outside to bang loudly throughout the night and into the day. I both texted and called about this, it was eventually sorted. Additionally, the fire alarm light next to the bed flashed all night, which made it difficult to sleep. There is also virtually no soundproofing between rooms—we could clearly hear the TV and conversations from next door."

"Breakfast was awesome and the pool area"

"Rooms had some maintenance/ repair issues. While breakfast was good, dinner choices limited. Multiple pools; all small and in a row. Service staff was excellent. Not quite up to the expectations from viewing the website."

"The property and room was very clean. This an older property so"

"Always love staying here, amenities and rooms are super! "

"There was no downside to this property. Nice breakfast, friendly staff. Wish the parking spaces were assigned to your room."

"Loved our stay! Pool area was beautiful with an amazing view!"