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"Lots of negativity about this Hotel Our experience was Very good Check-in Swift hall Reception downstairs areas Magnificent Staircase Ladings upto 1st floor all new carpets Clean room was great clean superb shower room Staff we're Fantastic Really Helpful and friendly Yes parts of hotel bit Shabby/need updating which is a huge task giving Size of the building but work ongoing in smartining it up Only real moan the fantastic balcony overlooking the sea front (Smoking Area) could do with pressue washing sooner rather than later and add few more Bins Just booked for next year going to be interesting to see the changes and upgrades they doing "

"The staff and food really are beyond expectations here. The facilities are also fantastic. Definitely worth a visit and provides great value for money."

"The breakfast was amazing. Just quality produce used. The hotel was fresh funky and extremely clean. Hotel staff were friendly knowledgable and helpful."

"For the price we paid, this was excellent! The hotel is stunning when you walk in, the rooms were nicely decorated, if a little grubby but we weren’t expecting 5*. The beds were really comfy. I’m not sure what the rooms would be like in summer as there was no heating or air conditioning and windows didn’t open much. The bars ares were excellent too! Staff were really nice, didn’t seem the best trained in hospitality, which surprised me for a Britannia Hotel but still, we weren’t put off - maybe some staff had called in sick and they were covering? We’d definitely return. "

"The breakfasts were lovely, nice lot of choice, room was clean and the staff very friendly."

"Great hotel ,comfy beds excellent breakfast "

"Lovely hotel with clean and comfortable rooms. The staff were incredibly friendly and welcoming, which made our stay even more enjoyable. Although the hotel is located outside the city, it’s only about an 18-minute drive to the city centre, so it’s still very convenient. Highly recommended! "

"The room was as expected small but to see the sea view the window was high. Not what I expected from the picture. Bed was a double but the mattress was comfortable in the middle but if you want to sleep nearer the edge you have to be careful not to fall out it is so soft. Food was good in the evening. Did not have breakfast. "

"Excellent clean rooms perfect helpful staff All round lovely place would highly recommend and will choose again 5 stars"