Cromwell Hotels

"The rooms showed a lot of wear with dirty corners and stained grout in the bathroom. The continental breakfast was disappointing. There was no coffee made at 8:00 am, the juice machine wasn’t turned on, so I went for the prepackaged juice and there was only one small apple juice available. I requested coffee and the front desk staff was quick to put a pot on which she sad I could come back for. A good suggestion is to have trays available to take breakfast to your room."

"They do a great job at this place. Clean and comfortable. Sheets and pillows were great!"

"Breakfast is typical continental carbs; not much GF (only yogurt). Room walls and lamps were covered in dust. Fan in bathroom caked with grime and old pretzels were found under the bed. The pool is closed (no notice indicated anywhere prior to booking) and the secondary entry is broken (door doesnt latch and not secure). Only high rating can be applied to staff - all were very friendly. "

"The carpet was filthy, I wouldn’t take my shoes off. The TV was very difficult to figure out, there should be instructions by the TV. The service was"

"Great pool and hot tub, awesome food and cozy rooms right on the trails. "