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"Staff was very helpful and room was amazing"

"Rooms were disgusting. There were waters stains in the roof. Furniture looked like it was picked up from a trash bin. Front lobby was disgusting and hotel looked like it was deserted. The breakfast was horrible and eggs uncooked. I have stayed here in the past and it was never this disgusting. I would take this hotel off your referral list. Management said they would switch me rooms but I was afraid of what I would have been moved too. Worst experience ever. Staff didn’t even acknowledge when people came in lobby. "

"We got to the property late and the doors were closed. Took me awhile to figure out I needed to call 0 to be let in. Place did not smell pleasant. Room was clean but had a musty smell. Pillows were flat and uncomfortable. I asked for more and there was none available. No towels in the room. We had to walk downstairs to the front desk to get some. Would never stay there again. I guess if you just want somewhere very basic to lay down for a night it works."

"Great staff, clean rooms"

"Great stay. Rooms are clean, beds are comfortable."

"I was on my way to the Collingwood area for a business meeting, and booked this hotel last minute. Good price, clean hotel and room. The gym is small and some of the equipment was not working. The breakfast was great. I would stay here again. Please fix the gym equipment and add a couple of yoga mats. Thanks!"

"Good location and comfy rooms. We did have a problem with the fridge and they replaced it. Would be nice if indoor pool was a bit warmer."

"Everything about our stay was excellent. We’ll definitely be back and will highly recommend to our friends!!"

"We stayed in a suite and a regular double occupancy room. Both were exceptionally clean. The two staff members at the front desk were friendly and competent and took care of all the details. The gym could be improved with some free weights. The pool and hot tub were warm and inviting. The underground parking seemed limited and there was a lot of dust due to the renovation."