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Grand Hôtel du Golf & Palace

5.0 star property

Choose dates to view prices

You can look forward to a free roundtrip airport shuttle, an adjacent golf course, and a poolside bar at Grand Hôtel du Golf & Palace. Hit the slopes at this hotel offering ski-in/ski-out access, a free ski shuttle, and ski passes. Indulge in a massage, a manicure/pedicure, and a body treatment at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free WiFi in public areas is available to all guests, along with a terrace and a garden.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Restaurant
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 150.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CHF 16 per day (rates may vary)
  • Pet fee: CHF 25 per pet, per night
  • Rollaway bed fee: CHF 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 10 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Does Grand Hôtel du Golf & Palace have a pool?

Yes, this property has an indoor pool. Pool access is from 10 AM–8 PM.

Is Grand Hôtel du Golf & Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Hôtel du Golf & Palace?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Hôtel du Golf & Palace?

Check-out is at 11 AM.

Does Grand Hôtel du Golf & Palace provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Grand Hôtel du Golf & Palace located?

Located in the mountains, this Chermignon hotel offers ski-in/ski-out access and is within a 10-minute walk of Rue du Prado, Verdets, and Golf Club Crans-sur-Sierre. Crans-Cry d'Er Gondola and Bisse du Ro Trailhead are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

8.8

Location

8.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 13 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 9 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

Reviews

Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service
A real palace
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
No free wifi as advertised. Gym not open until 10am. Pool not open until 8am
Verified

2/10 Terrible

sarah

Liked: Staff & service
Disliked: Cleanliness, amenities
La première chambre proposée pour 350.- la nuit 12m2 inacceptable et la deuxième chambre certes plus grande mais vieillotte, sale et insuffisante pour le prix. Peut-être l’hôtel devrait préciser qu’il est un 4 et 5 étoiles. Beaucoup trop cher pour ce que c’est. Sinon personnel attentif
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo hotel un po’ datate le camere
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Jean-pierre

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Équipement et confort chambre désastreux pour un 5 étoiles
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Detlef

Liked: Cleanliness
Disliked: Property conditions & facilities
Gefallen hat mir die Sicht auf den Golfplatz und vor allem die freundliche und zuvorkommende Bedienung an der Rezeption. die Inneneinrichtung ist nicht nur sehr alt sondern auch oft defekt, die Kellner waren zwar sehr freundlich aber absolut überfordert (abends beim Essen, wie auch morgens beim Frühstück) Das es gab ausserdem "nur" "Weissbrot" kein Dunkles oder Vollkornbrot
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Joseph Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the Hotel and staff were fabulous. The facilities including the spa was equal to any 5 star hotel I have ever stayed in. The Golf facilities are absolutely amazing.
Stayed 9 nights in Aug 2021
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, room comfort
Très bon service de la réception
Stayed 1 night in Feb 2021
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien ras
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Stéphan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très agréable

Séjour très agréable, malgré la pluie et le brouillard, dans une belle chambre et très grand balcon avec vue sur le golf. Seuls bémols : lits avec deux matelas et petit-déjeuner avec peu de choix.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour à Crans

Le séjour était très agréable. L'établissement est très beau et sa situation particulièrement calme. Il était veillé à la propreté des chambres La cuisine très soignée
Stayed 4 nights in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Deux jours ensoleillés et agréables à Crans Montana.
Stayed 1 night in May 2020
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Schöne Aussicht auf den Golfplatz. Einrichtung, Ausstattung und Haus sind schäbig, vernachlässigt, überaltert und teilweise defekt. Eine Zumutung in einem fünfsterne Etablissement! Fehlende Ausstattung: Kein Safe, keinen Sonnenschutz auf Terrasse, WIFI im Zimmer und Mineralwasser kostet extra! Frühstücksbuffet indiskutabel. Das schlechteste Fünfsternhotel das ich weltweit kenne; nie wieder!
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Hôtel à besoin d’un petit rafraîchissement. Salle de bain avec toilette mon indépendante ! «J’ai pris le parking et wifi pour un tarif supérieur et sur place ...parking extérieur ! Pas d’empace couvert et wifi gratuit , annonce mal rédigée ! »
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

JFJ

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Très bon accueil. Chambre et salle de bain spacieuses mais très démodées. A notre entrée, la TV ne fonctionnait pas, le chauffage (non réglable) était beaucoup trop chaud. Vue magnifique sur le golf mais les vitres étaient sales. On regrette l'absence d'une machine à café et d'une bouilloire.
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great views and very quite with friendly staff and good location to Crans.
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Albergo lasciato andare

Mi sorprende come un albergo 5 stelle con specificato servizio room service 24 /24 alla richiesta di un toast alle ore 17 possa rispondere la cucina apre alle 18 ! Un semplice toast!
Verified

8/10 Good

Claudia H.

Liked: Cleanliness, staff & service

Sehr ruhig, wunderbares Personal

Ein altes, ehrwürdiges Haus, wie man es sich vorstellt. Sehr freundliches Personal, feines Essen auf einer wunderbaren Terrasse, Super-Frühstücksbuffet. Etwas alt, was die Zimmer/Badezimmer anbelangt, allerdings sehr sauber. Ein bisschen teuer, aber die Freundlichkeit (v.a. des Restaurant-)Personals macht alles wett.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

Überteuert!

Sehr teuer wegen European Masters! Traumhafte Aussicht auf den Golfplatz. Hotel ist sehr "in die Jahre gekommen", düster, kleine Zimmer. Frühstück sehr mager, nicht einem Fünfsternehaus angemessen.
Verified

10/10 Excellent

Marcus B.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Rossella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Philippe

Stayed 9 nights in Feb 2022
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Mar 2021