Search Chalets in Crans-Montana

"Positives were friendly staff on the whole and good restaurant Negatives were lack of good window blinds and poor choice at breakfast with poor quality coffee. Also, hotel shuttle bus was not readily available ."

"Convenient near station/bus"

"It’s a short walk to Barzette for the ski. The staff is friendly and made my stay absolutely fantastic."

"Yes and didn’t apply"

"This place is special. The location to the slopes and the surrounding area is excellent. The manager, Anna Mendez went out of her way to make sure that my stay there was most enjoyable. Kudos again to Anna. "

"Great location and exceptionally helpful staff. The shuttle service around the resort was fabulous. Room was as very comfortable with a lot of useful storage. The only downside is that the spa area and pool were a little small and tired with nowhere to really lounge by the pool. The rest of the amenities overwhelmingly made up for that aspect. Will certainly return! "

"The positives are straightforward: excellent location, parking, rooms are modern and fresh, and a pool area that is new. Breakfast is no better than what you would expect in a decent 3-star hotel. Lunch consists of a static menu of 6–7 dishes that does not change. Dinner is buffet-style with “ok” food quality — all far from what this hotel price point suggests. For us, the most disappointing part of the experience was the handling of allergies and intolerances. We gave advance notice before booking. The kitchen was unwilling to prepare something as simple as a fried egg or omelet adapted to my son’s needs. That is not a complex request. It is basic hospitality. Our complaint was noted, but nothing changed."

"Excellent staff, nice room, good parking, convenient location"

"There was some sort of daily service but the room wasn't vacuumed and towels not changed for the entiredurationof our stay. It seemd the room attendant would just empty bins and tidy up the room. Water bottle was replenished only on the second day, however there always was a jug with water in the corridor so it wasn't a problem for us. "