Craggan Hotels near Grantown-on-Spey

"Rooms was clean and warm Shower was a bit small for me personally but plenty of hot water. "

"It took 45 mins to check in as the reception staff kept checking in bus tours instead of dealing with people in a first come first served basis. Very poor service. I won’t be staying here again"

"Mark and his team looked after us extremely well. "

"Very good place for a night. "

"Great hotel, staff were great and friendly, great town to have as a base camp for scotch tours etc."

"A slightly tired hotel in need of upgrading/modernising. Cannot fault the staff or amenities."

"On the main road through Aviemore . Not noisy and enough parking off road. Room number one is very small with just enough room to manoeuvre around double bed. Small bathroom with shower. Bathroom all in black with small spotlights. This room was very disappointing as it was so small. Only a kettle and sink, no toaster. Not enough room for two adults and two dogs. There were two chairs at the bottom of the bed to watch TV both in poor condition. Photos of the property do not reflect how small this room is."

"Beautiful character hotel, plenty of parking and a steam railway next door. Check-in was friendly and very efficient, the room was clean and very comfortable, and dinner was excellent- really tasty and a good choice of dishes at a fair price- one issue; put the main course on a plate- the bowl makes it tricky to use a knife and adds nothing to the dish (on the plus side, at least it wasn't on a slate or an old breadboard!). Breakfast was individually cooked and tasty, but I should have liked more than the one and a half mushrooms- next time I'll ask for a couple more! Overall, this was as near a perfect stay as one could reasonably hope for; all the staff were friendly and efficient and my small observations are not meant to detract from my visit in any way. I am looking forward to going there again later this year."

"We were woken at 7am by a fire alarm and had to evacuate our room with a baby and a 6-year-old, only for it to stop before we even reached the muster point. It was later explained, quite casually, that it was caused by someone showering with the bathroom door open. Given there’s a sign warning about “sensitive” alarms, this doesn’t feel like a one-off and isn’t acceptable in a family hotel where sleep is already precious. We stayed at Macdonald Aviemore Resort as a family of four. When we raised this, along with a broken kettle, reception initially offered complimentary breakfast but later withdrew it after checking with a manager, which felt poorly handled. The hotel itself feels tired and in need of investment. Our room was small, especially with a cot, the shower was only lukewarm, and carpets were dirty with an unpleasant smell. The lift also smelt strongly of smoke. There are positives: the pool and facilities are good and we enjoyed them, though some maintenance is needed (hair dryers out of order, puddles on the floor, drains not very clean). The outdoor park is great for kids but also showing wear. Aviemore is a fantastic location, but the resort feels like it’s relying on that rather than maintaining standards, it’s certainly not 4 star. With better upkeep, it could be much better."