Lake Crackenback Resort & Spa

4.5 star property
Luxury aparthotel with full-service spa and golf course

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May 2024

Lake Crackenback Resort & Spa

Photo gallery for Lake Crackenback Resort & Spa

Lake
Exterior
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board
Individually decorated, individually furnished, iron/ironing board

Overview of Lake Crackenback Resort & Spa

Reviews
9.2

Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Barbecue grill

Explore the area

1650 Alpine Way, Crackenback, NSW, 2627
  • Popular LocationCuisine Restaurant1 min walk
  • Popular LocationLake Crackenback1 min walk
  • Popular LocationKosciuszko National Park13 min walk
  • Popular LocationSki Tube Bullocks Flat Terminal Station4 min drive
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Room options

Standard Studio

cleanliness

Highlights

Individually furnished
Individually decorated
Kitchenette
Mini-fridge
TV
Private bathroom
Hair dryer
Microwave
  • Studio
  • Sleeps 2
  • 1 Queen Bed

Standard Chalet, 1 Bedroom

cleanliness

Highlights

Individually furnished
Individually decorated
Kitchenette
Mini-fridge
TV
Separate bedroom
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Crackenback

Located in Crackenback, Lake Crackenback Resort & Spa is in the mountains and on a river. Easy-Does-It Quad Chair and Gunbarrel Express Quad Chair are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Kosciuszko National Park and Kosciuszko National Park. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and snow tubing.

What's nearby

  • Lake Crackenback - 1 min walk
  • Perisher Ski Resort - 33 min drive
  • Smiggin Holes Ski Resort - 36 min drive
  • Mt Perisher Triple Chair - 36 min drive
  • Guthega Ski Area - 50 min drive

Getting around

  • Ski Tube Bullocks Flat Terminal Station - 4 min drive
  • Perisher Ski Tube Station - 64 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 143 min drive

Restaurants

  • Brunelli's Cafe - 35 min drive
  • Lil Orbits - 35 min drive
  • The Pub - 35 min drive
  • Mid Perisher Centre - 40 min drive
  • Jax Bar & Chargrill - 35 min drive

About this property

Lake Crackenback Resort & Spa

Luxury aparthotel with full-service spa and golf course
Along with a full-service spa, this aparthotel has a golf course and an indoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Each apartment provides a microwave and a coffee/tea maker, plus a stovetop and a TV with cable channels. A hair dryer, a shower, and a phone are among the other amenities that guests will find. Limited housekeeping is available.
Lake Crackenback Resort & Spa offers 40 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. Cable television is provided. Microwaves and coffee/tea makers are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided on a limited basis.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa & Wellness Centre has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is open daily.

Languages

English

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot stone massages
  • Indoor pool
  • Manicures/pedicures
  • Prenatal massages
  • Sauna

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Family friendly

  • Playground

Restaurants on site

  • Alpine Larder
  • Cuisine

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • 30-inch TV with cable channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 24-hour business center
  • Conference center

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No elevator

Services and conveniences

  • Guidebooks
  • Iron/ironing board
  • Limited housekeeping
  • Local maps
  • Newspapers in lobby (surcharge)
  • Phone
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a national park
  • In the mountains
  • Near the boardwalk
  • On a lake
  • On a river

Things to do

  • 18 holes of golf on site
  • 3 outdoor tennis courts on site
  • Archery on site
  • Basketball on site
  • Bicycle rentals on site
  • Ecotours on site
  • Fishing on site
  • Gym on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Mountain biking on site
  • Rowing/canoeing on site
  • Segway rentals/tours on site
  • Ski equipment rentals on site
  • Volleyball on site
  • Yoga classes on site
  • Hiking/biking trails nearby
  • Mountain climbing nearby
  • Snowshoeing nearby

Safety features

  • Fire extinguisher
  • Smoke detector

General

  • 40 units
  • Bicycle rentals
  • Ecotours
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
The front desk is open Sunday - Thursday (8:00 AM - 5:00 PM) and Friday - Saturday (8:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Lake Crackenback Resort
Novotel Lake Crackenback Hotel Crackenback
Novotel Thredbo Village
Jindabyne Novotel
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Novotel Thredbo Village
Accor Lake Crackenback Hotel
Lake Crackenback Resort Spa
Crackenback & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel
Lake Crackenback Resort & Spa Crackenback
Lake Crackenback Resort & Spa Aparthotel Crackenback

Frequently asked questions

Does Lake Crackenback Resort & Spa have a pool?

Yes, this property has an indoor pool.

Is Lake Crackenback Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lake Crackenback Resort & Spa?

Self parking is free at this property.

What time is check-in at Lake Crackenback Resort & Spa?

Check-in start time: 3 PM; Check-in end time: 6 PM.

What time is check-out at Lake Crackenback Resort & Spa?

Check-out is at 10 AM.

Where is Lake Crackenback Resort & Spa located?

Situated on a river, this luxury aparthotel is within a 15-minute walk of Lake Crackenback, Kosciuszko National Park, and Kosciuszko National Park. Easy-Does-It Quad Chair and Gunbarrel Express Quad Chair are also within 12 mi (20 km). Ski Tube Bullocks Flat Terminal Station is 27 minutes by foot.

Lake Crackenback Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 61 out of 95 reviews" "
Rating 8 - Good. 26 out of 95 reviews" "
Rating 6 - Okay. 6 out of 95 reviews" "
Rating 4 - Poor. 1 out of 95 reviews" "
Rating 2 - Terrible. 1 out of 95 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

SANDRA

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 2 nights in Jan 2023

6/10 Okay

Jonathan

Traveled with partner
For the money that we paid for the accommodations it’s nothing special
Stayed 4 nights in Feb 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful studio apartment. Loved the heated floors and absolutely adored the kangaroos and deer out the back
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing, scenic, fresh, peaceful, quiet,
Stayed 4 nights in Apr 2021

10/10 Excellent

Darlene

Liked: Cleanliness, room comfort
Absolutely beautiful location
Lake Crackenback Resort is amazingly beautiful. I love this place. Each time I’ve stayed the accomodation has been modern, clean, comfortable, and well equipped. All rooms have great views. Nature is at your doorstep. It’s pricey but worth it!
Stayed 2 nights in Apr 2021

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, room comfort
Despite the wet weather, we had a great time at the resort. Lots of walks and animals to see. Breakfast included was ok. No housekeeping during the stay which was odd.
Stayed 3 nights in Mar 2021

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities
Beautiful location; chalet itself nice but no wifi; no clothes hangers; no batteries in aircon remotes; tennis courts in dangerous disrepair- ran into falling, rusted metal surrounding/enclosure; clearly no maintenance in a very long time; breakfast was always cold (ie the ‘hot’ food; shrivelled mushrooms; cold ‘toast’; cold roasted tomatoes; dinner really average despite cost; oysters not fresh - stuck to shell.). If l were an owner, I’d be worried about the quality of services offered by resort. I wouldn’t return.
Stayed 3 nights in Feb 2021