Romantic Hotels in Cotswolds, England
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Top Cotswolds Hotel Reviews
Cheltenham Chase Hotel & Spa
2/10 Terrible
"We chose this hotel because the May bank holiday was forecast to be very hot and we specifically wanted somewhere with an outdoor pool. Expedia advertised this hotel as having one, so we booked and drove over 3 hours — only to find out the hotel doesn’t actually have an outdoor pool. Extremely disappointing. Things got worse when we discovered the AC in our room wasn’t working in 30-degree heat. A helpful receptionist with long black hair quickly fixed it and explained that whenever the key card is removed, the AC switches off and can only be reset by reception. The next day, after returning from Cheltenham at 2pm, we asked reception to reset the AC again. The short-haired receptionist rudely told us to wait behind a queue of check-ins, despite the reset taking only seconds. An hour later my wife was told it would be sorted, but 3 hours later the AC was still off. I had to go down again and insist it was reset, only to be snapped at that she was busy and working alone. Even another guest commented on how rude this was. Regardless of staffing issues, paying guests should not wait 3 hours for a simple fix or be spoken to so dismissively. I raised the issues with Adrian at checkout, but although polite, he showed little interest in resolving the complaint. Overall, a very disappointing stay with misleading advertising and poor customer service."
Cotswolds Hotel & Spa
4/10 Poor
"Breakfast cold and poor quality of food"
Macdonald Bear Hotel
2/10 Terrible
"I cannot recall leaving a review before however, our experience was one I do not wish to repeat. We booked a suite. It really was not worth the money. Tired, shabby & with air conditioning that sounded like a struggling car engine. The bed however was very comfortable but overpriced. The receptionists on both days were lovely & very welcoming. Breakfast was terrible, by 9.20am pastries had ran out, no water & they got our order wrong. When it was finally served the toast wasn’t toasted, it was lukewarm cheap warm bread. The scrambled eggs were like rubber. The full English breakfast was inedible. The mushroom was like the sole of an old shoe, the bacon was as hard as a shatterproof ruler. Need I go on? It was rather interesting to overhear from the other side of the ‘restaurant’ that it was like being in Fawlty Towers and I have to agree, it was!! We expressed our concerns to the manager about the breakfast and rather than waiting another 30 mins to have a replacement (yes, it took that long to be served) we just wanted to leave. We’ve never left a hotel so early to go home. This is a hotel that appears thrives on tourists and coach tours. For the couple that want a lovely time away we found so many more places within yards that we could not believe we opted for this hotel. Gutted."
The Lansdowne
8/10 Good
"Good location , easy to walk into the town. Breakfasts were excellent"
Kings Head
10/10 Excellent
"Lovely staff, accommodation and location"
Queens Hotel Cheltenham
6/10 Okay
"Beautifully clean, large room, however, we stayed during the bank holiday heatwave and the air con wasn't working. A portable air con unit had been placed in the room but wasn’t enough for such a large space. Unable to open windows, so had a sleepless night due to the unbearable heat. Huge room, great shower and very comfortable bed. We also stayed for breakfast which was amazing! Beautiful hotel just a shame that we chose a boiling hot weekend to stay."
De Vere Cotswold Water Park
10/10 Excellent
"Really good place to stay for business trip"
Bear of Rodborough Hotel
10/10 Excellent
"Brilliant stay, highly recommend."
Cowley Manor Experimental
8/10 Good
"Lovely hotel but very little to do. With all guests spending time at the spa there was no beds by the pool. Food was delicious but overall the experience was too expensive compared to its value."