Costazul Hotels near Rio das Ostras

"The only reason I did not give it a five star: in the mornings I woke up early and went up to have breakfast. I tried to pick a a cup of tea and some fruits for my wife, who does not like elevators (the restaurante is in the top floor) and I could not. The hotel has a policy in place that prohibits anyone of taking any food or drink away from the restaurant, even if breakfast is already included in the room price! This is the most ridiculous policy I have ever seen in a hotel!"

"The hotel symbol is amazing that placed in bathroom 😁. I met with the coordinator on day time, she told me they try to create an eco-friendly hotel, they are successful 👍✨👏 💯 As a dislike. Just one thing. none knows English except coordinator. Staff should speak at least two languages English , because hotel was fully booked but service was not good because of none understand me at hotel "

"Perfect place to stay location wise. Great staff and breakfast. "

"Great place to stay! Loved it"

"Hotel bom! Café da manhã, conforto e limpeza, tudo bom. Peca apenas no wi-fi, velocidade baixíssima, conexão ruim. Realmente um problema pra quem precisa trabalhar do hotel."

"Pretty good staff and great view"

"You need to speak Portuguese to stay here as they do not speak much English. The billing is a hard as they charge for stuff then credit and you have to watch what's going on my expense report will be a nightmare. "

"Excellent "

"Foi otima a hospedagem, os anfitriões foram muito solicitos."

"Everything was great except the shower. It changes temperature every 10 seconds making it almost impossible to have a nice shower. The beach club is really good!"

"O quarto estava relativamente degradado, o jato do chuveiro não é tão bom e infelizmente há muito barulho nos corredores, parece que há muita atividade noturna. O atendimento é excelente e os funcionários são simpáticos e prestativos. "

"My bathroom was disgusting. Black mold all around the bat tub and glass sliding door. I immediately asked for another room. My new room was better but my bed sheets were a shade of grey not white. Then my AC stopped working and my room safe did not work. I was moved to a 3rd room which was about the same. But my room safe did not work. I reported it and someone looked at it and said he would come back. He never did. In the morning there was no hot water. I checked out."

"Atendimento nota 10, local em meio a natureza que nos fez relaxar e curtir. Adoramos e queremos voltar em breve. "

"This is a great location across from a very nice beach. The hotel has a pool, sauna and steam room. The breakfast and afternoon tea are wonderful. "