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"Resort is nice"

"We had a great stay despite hurricane Melissa and wish to commend the staff and management for their response and attention to guests' needs and services during and after the hurricane. We met many outstanding and caring staff and hope hotel will be able to retain them once it reopens. We are also grateful for the complimentary days post hurricane and all the efforts to facilitate our safe return to our respective homes. Prior to the hurricane, we were pleasantly surprised with upgraded swim-out suites at check-in. Will definitely return because of the excellent service and to assist in the Jamaica's recovery/tourism."

"I was staying at the Grand Palladium Jamaica resort during hurricane Melissa and staff tried to make the guest comfortable and they did their Best even know that Melissa was the worst Hurricane to hit the island . I am definitely going back just not in Hurricane season. pool area was nice, food drinks and staff wonderful."

"This resort is all about the staff.The staff make you feel welcome from the front desk to the restaurant stop to the housekeeping they are all so very kind... I also observe how the owners treat staff.I've always looked at this at every.ResortI've ever stayed at, and I could tell you that they are treated so well there by the brothers.They are an amazing team of people."

"My family and i had a great time, the staff were exceptional. Place were clean especially our host on the first night. I think her name is Tara kay beautiful soul, very helpful. I definitely will be back."

"I would say the hospitality from the entire work staff was impeccable, even though we were there at possibly the worst time in history during hurricane Melissa the staff made sure that everyone was safe and well taken care of outside of the fact of us not having any running water or air-conditioning. We had food and shelter. The resort also make sure logistically that everything was accommodated for."

"The staff was amazing! "

"Great experience. We were there for disaster relief immediately after Hurricane Melissa, and everyone was great. The staff was friendly and professional, and the rooms were nice. I hope I can go back for a vacation!"

"We were there the weekend before the hurricane hit Jamaica. The resort was amazing, the staff was amazing, the butlers Richardo and Thorniel were amazing, the life guards at the water park treated us like family. The bartenders were top notch and made great drinks. Shoutout to O’Shea. The food was the best I ever had and I’ve been to many AI resorts. Jamaica didn’t disappoint and we will be back. "