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"Very comfortable bed"

"What a beautiful property and wonderful get away. Never been to Columbus before and it was a great location and stay. Staff was friendly. Hotel room very comfortable and clean. Not big on the barn door bathrooms but I know it was all the rage when the hotel was being renovated. Totally magical to watch the fireworks from bed for 4th of July. Breakfast was awesome and I only wish I had know how walkable and beautiful the river walk was! I definitely recommend a 4th of July trip- the civil war naval museum knows how to throw a party and fireworks with the clingstones was excellent too. Also so many interesting shops and the Bo Bartlett center rules. "

"Property was very nice"

"The staff were very friendly and helpful."

"Clean and comfortable. My only complaint is that the bathroom smelled a little like urine - as if it isn't mopped often enough. The staff were fantastic and breakfast was great, with multiple protein options. "

"Very clean and quiet "

"The front staff are very professional and nice. "

"Excellent Stay with Outstanding Service I had an absolutely wonderful experience at this hotel. From the moment I arrived, the staff made me feel genuinely welcome. Every team member I encountered—from the front desk to housekeeping—was friendly, courteous, and went out of their way to ensure I had everything I needed. The level of service was exceptional. Whether it was offering local recommendations, arranging transportation, or accommodating special requests, nothing was ever too much trouble. It’s clear that the staff truly care about their guests' comfort and satisfaction. The room was spotless, well-appointed, and very comfortable. The overall atmosphere of the hotel was warm and inviting, making it feel like a home away from home. I highly recommend this hotel to anyone looking for not just a great place to stay, but a team that genuinely makes your experience memorable. I will definitely be returning!"

"I requested a different room and was accommodated without question or upcharge. Staff was extremely helpful and extremely kind. Give those women a raise!"